Job Summary

The role of Server is responsible for providing exceptional service to members and guests by creating a welcoming dining experience while ensuring efficient, accurate, and courteous food and beverage service.

Job Duties & Responsibilities

• Set up service stations and complete assigned opening and side work duties


• Greet members and guests promptly and provide immediate attention upon seating


• Ensure children are seated safely and securely in appropriate seating accommodations


• Present food and beverage menus and answer questions regarding menu selections


• Serve ice water and provide recommendations on menu items, daily specials, and wine selections


• Verify member account names and numbers for accurate billing


• Take food and beverage orders accurately and communicate special requests or cooking instructions to the kitchen


• Coordinate food assembly and retrieve items from service stations as needed


• Serve food and beverages efficiently, professionally, and courteously


• Monitor member and guest satisfaction throughout the dining experience and promptly address needs, including replenishing water, condiments, and accompaniments


• Remove used dishes and clear tables between courses


• Reset tables with appropriate tableware and service items


• Present dessert menus and offer dessert, coffee, and after-dinner beverage selections


• Prepare and verify the accuracy of guest checks, including applicable taxes, gratuities, and charges


• Present checks and process payments according to club procedures


• Maintain cleanliness and organization of dining room areas, service stations, and workspaces


• Clear, clean, and reset vacated tables promptly


• Report member or guest concerns and complaints to management immediately


• Complete assigned closing and cleanup duties


• Attend pre-shift meetings as scheduled by management


• Submit all sales tickets and required documentation at the end of each shift


• Thank members and guests and encourage their return to the club


• Adhere to all local, state, and federal laws and club policies regarding the responsible service of alcoholic beverages


• Maintains a professional appearance and adheres to club standards and policies


• Perform other duties as assigned by management

Minimum Qualifications & Experience

• Highschool or equivalent


• One (1) to two (2) years of experience in a restaurant, private club, hospitality, hotel, or fine dining environment preferred


• Previous customer service experience required


• Experience serving food and alcoholic beverages in a high-volume, member-focused environment preferred


• Experience operating a point-of-sale (POS) system preferred


• Prior experience working in a team-oriented environment


• Knowledge of proper food handling and sanitation practices preferred

Critical Skills 

• Excellent customer service and interpersonal skills


• Strong verbal communication and active listening skills.


• Demonstrates professionalism, courtesy, and a positive attitude in all interactions.


• Strong attention to detail and accuracy


• Ability to work in a fast-paced environment while maintaining attention to detail


• Ability to stand and walk for extended periods


• Ability to lift and carry trays, food, and beverage items as required


• Ability to work evenings, weekends, holidays, and special events

Schedule Requirements 

• While this role offers flexibility, availability on weekends and holidays is expected to support Club operations

Training 

• This role includes hands-on shadowing and mentorship with the Clubhouse Manager to ensure success and skill development

Travel Required 

• None

Physical Demands

• Ability to stand and walk for extended periods


• Ability to frequently lift and carry up to 25 pounds and occasionally up to 40 pounds


• Ability to bend, stoop, reach, and carry trays throughout a shift


• Ability to work evenings, weekends, holidays, and special events as business needs require