Posted 3w ago

Service Advisor

@ Bettenhausen Automotive
Tinley Park, Illinois, United States
$60k-$120k/yrOnsiteFull Time
Responsibilities:consult customers, serve customers, update customers
Requirements Summary:3+ years dealership Service Advisor experience; Reynolds & Reynolds experience preferred; strong customer service and sales skills; valid driver's license; able to work in a high-volume environment; organized.
Technical Tools Mentioned:Reynolds & Reynolds
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Job Description

Bettenhausen Chrysler Dodge Jeep & Ram in Tinley Park is looking for an experienced service advisor to join our busy service center!

Bettenhausen is a family owned company that offers a great work atmosphere, career growth, and has partnered with Strayer University to provide a free college education - Let us help you achieve your goals!

Job Responsibilities:

  • Consult and interpret customer needs for the technicians
  • Utilize exemplary customer service and sales skills to drive sales
  • Serve as the primary point of contact for all automotive service and repair matters
  • Understand customers' problems and arrange for appropriate service
  • Prioritize required services, and offer options
  • Set and manage the expectations of the service delivery for both the customers and technicians
  • Continuously keep the customer updated on repair needs and completion times

Job Requirements:

  • 3+ years of dealership Service Advisor experience strongly preferred.
  • Reynolds & Reynolds experience preferred.
  • Exemplary customer service skills and sales skills are a must.
  • Able to work in a high volume environment and multi-task.
  • Valid driver's license.
  • Time management skills needed.
  • Must be organized.

Dealership Offers:

  • Weekly pay + commission
  • Health, dental, vision insurance
  • Short term disability
  • Life insurance
  • 401(K)
  • Employee Assistance Program
  • College while you work? You could have 100% of the tuition and fees for your Associate's, Bachelor's or Master's degree covered by Bettenhausen.