Bob Boyte Honda - Brandon is seeking a dedicated Service Advisor to join our team in Brandon, MS. In this role, you will be the vital link between our customers and our service department, ensuring a seamless and positive experience for every client. You will manage service appointments, communicate vehicle service needs clearly, and coordinate with technicians to deliver outstanding customer satisfaction.
Responsibilities
- Greet customers promptly and professionally as they arrive for service appointments.
- Listen to customers' vehicle concerns and accurately document service requests.
- Explain service recommendations and vehicle repairs to customers in a clear and friendly manner.
- Coordinate with service technicians to ensure timely service completion and updates.
- Prepare and process service orders, work with invoicing, and handle payment processing.
- Follow up with customers post-service to ensure satisfaction and build lasting relationships.
- Maintain up-to-date knowledge of vehicle models, service procedures, and dealership promotions.
Requirements
- Previous experience as a Service Advisor or in a customer service role within the automotive industry preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to work effectively in a fast-paced environment and manage multiple tasks.
- Basic computer skills and familiarity with dealership management software a plus.
- A commitment to delivering exceptional customer service.
Benefits
- Competitive annual compensation ranging from $50,000.00 to $100,000.00.
- Opportunities for growth and professional development within a reputable automotive dealership.
- Health, dental, and vision insurance plans.
- Paid time off
- Supportive and friendly work environment.
- 401K Matching
About the Company
Bob Boyte Honda - Brandon is a trusted name in the Brandon, MS automotive community, known for our commitment to quality service and customer satisfaction. As part of our team, you will work alongside industry professionals dedicated to excellence and fostering positive client relationships. Join us and be part of a dealership that values integrity, respect, and continuous improvement.
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