Posted 2mo ago

Service Advisor | Commission-Based - Gee Automotive Companies

@ Tonkin Automotive Group
Kirkland, Washington, United States
$80k-$150k/yrOnsiteFull Time
Responsibilities:Greet customers, Advise services, Write orders
Requirements Summary:3 years automotive service advisor experience; Ford dealership experience preferred; strong communication; customer service; team-oriented; detail-oriented; multitask in high-volume service.
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Job Description


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Ready to be the face of the service drive at a dealership customers trust? Gee Automotive Companies is seeking a driven, customer‑focused Service Advisor to join our Ford dealership in Kirkland, where exceptional service, strong leadership, and long‑term career growth go hand in hand.



As a Service Advisor, you will be the key connection between our customers and our service team—guiding Ford owners through their maintenance and repair needs while ensuring a smooth, professional, and positive service experience from start to finish.



Why Choose Gee Automotive Companies?



Gee Automotive Companies is proud to be ranked #2 among Extra-Large Best Places to Work in Washington, a recognition that reflects our commitment to our people, our culture, and long-term career growth!




  • Career growth opportunities - Grow within Gee Automotive Companies with opportunities for advancement into leadership or specialized service roles—both within Ford and across our dealer group

  • Ford-specific & ongoing training - Stay current with Ford technologies, service standards, and best practices through manufacturer and in-house training programs

  • State-of-the-art Ford facilities - Work in a modern, well-equipped Ford service department with the latest diagnostic tools and technology

  • Team-driven environment - Collaborate with experienced Ford-certified technicians, advisors, and managers who work together to deliver top-tier service

  • Customer-first culture - Be part of a team that values long-term customer relationships, personalized service, and the Ford ownership experience



 



Service Advisor Job Responsibilities




  • Greet customers promptly and professionally, creating a welcoming service experience

  • Advise customers on recommended Ford services, repairs, and maintenance based on vehicle condition and manufacturer guidelines

  • Accurately write and manage service repair orders with clear, detailed information for the technician team

  • Communicate effectively with the service department to ensure timely and quality completion of work

  • Upsell Ford-recommended maintenance services, protection plans, and accessories when appropriate

  • Maintain consistent communication with customers regarding vehicle status, timelines, and additional service needs

  • Build strong customer relationships to drive repeat business and high customer satisfaction scores

  • Deliver outstanding customer service in a fast-paced, team-oriented Ford dealership environment



 



Service Advisor Benefits and Compensation



Pay Range: Make $80,000 to $150,000 annually!



In addition to competitive pay, our benefits are designed to support you and your family…




  • Employer-subsidized Medical and Dental insurance, with comprehensive coverage options

  • Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth

  • A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family

  • 401(k) with Company Match

  • Generous Paid Time Off that begins accruing from Day 1

  • Exclusive employee pricing for you and your family on parts, service, and vehicles