Description

We are seeking an experienced Service Advisor who excels in customer service and communication. This role is critical in connecting customers with the service team and ensuring a seamless service experience.Responsibilities

• Greet customers and gather vehicle service needs
• Write and manage repair orders
• Communicate service recommendations and pricing
• Provide updates and ensure customer satisfaction
• Upsell maintenance services when appropriate

Requirements

• Previous service advisor or automotive customer service experience required
• Strong communication and sales skills
• Ability to multitask in a fast-paced environment
• Familiarity with dealership systems/CRM preferred