Posted 3w ago

Service Advisor

@ Fyda Freightliner
Zelienople, Pennsylvania, United States
OnsiteFull Time
Responsibilities:Greeting customers, Updating customers, Obtaining authorizations
Requirements Summary:Excellent communication, knowledge of in-house systems, ability to work under pressure, independent work, meeting deadlines.
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Job Description

Come Join Our Team at our New Location in Cranberry Township, Pennsylvania



Fyda Freightliner, Pittsburgh, Inc., is western Pennsylvania’s leading Freightliner and Western Star dealership.  A family-owned, community-centered company, Fyda has been recognized as the #1 selling Freightliner dealer in the country.  A recipient of the American Truck Dealer of the year, the Fyda dealer family has been achieving excellent customer focus and customer service for nearly 70 years.



Essential Duties and Responsibilities:




  • Greet customers and obtain necessary information for billing with details of repairs needed. Review warranty of vehicle, generate a repair order and prepare it for dispatching

  • Utilize all necessary forms of communication to update customers on progress of the their repairs.

  • Obtain authorizations for repairs.  

  • Assist in filing and office organization.

  • Assist shop foreman and manager with department workflow