Automotive Service Advisor

Location: Santa Ana, CA (On Site) | Type: Full Time | Pay Rate: $50,000 - $125,000+a year

Responsibilities:

• Greet customers in a friendly and professional manner, ensuring a positive first impression of our dealership. 


• Consult with customers to understand their service requirements and concerns, and accurately document their vehicle information and service history. 


• Perform vehicle walk-arounds and inspections to identify maintenance needs and recommend appropriate services based on manufacturer guidelines and customer preferences. 


• Provide clear and detailed explanations of recommended services, including cost estimates and timelines, to help customers make informed decisions. 


• Communicate with customers throughout the service process, providing updates on the status of their vehicle and addressing any questions or concerns. 


• Upsell additional services and accessories as appropriate to enhance customer satisfaction and dealership revenue. 

 

What We Offer:

• We will invest in you. Paid training


• Comprehensive Medical, Dental, and Vision Plans are available


• Discounts on Sales, Service, and Parts


• 401k Savings Plan with dealership matching percent


• Vacation days, Sick days, and other PTO days