Posted 1mo ago

Service Advisor

@ Lunghamer Auto Group
Waterford, Michigan, United States
OnsiteFull Time
Responsibilities:greet customers, communicate repairs, schedule service
Requirements Summary:Previous automotive service advisor experience preferred; strong communication and organizational skills; positive attitude; multitask in fast-paced environment; dealership software experience (Automate, Reynolds & Reynolds, CDK) a plus.
Technical Tools Mentioned:Automate, Reynolds & Reynolds, CDK
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Job Description

Join the Team at Lunghamer Buick GMC

Service Advisor Opportunity | Waterford, MI

At Lunghamer Automotive Group, we believe the customer experience matters just as much as the repair itself. We are looking for a motivated, professional, and customer-focused Service Advisor to join our growing team at Lunghamer Buick GMC.

This is more than just a job it’s an opportunity to build relationships, create trust, and be part of a dealership group that genuinely cares about both its employees and the community we serve.

What You’ll Do:

  • Greet customers and create a welcoming service experience

  • Listen to customer concerns and clearly communicate repair recommendations

  • Schedule service appointments and manage vehicle flow

  • Keep customers updated throughout the repair process

  • Work closely with technicians to ensure timely and accurate repairs

  • Help deliver a concierge-level customer experience from start to finish

  • Build long-term relationships with customers through trust and communication

What We’re Looking For:

  • Previous automotive service advisor experience preferred

  • Strong communication and organizational skills

  • Positive attitude and team-first mentality

  • Ability to multitask in a fast-paced environment

  • Automate, Reynolds & Reynolds, CDK, or dealership software experience is a plus

  • Someone who genuinely enjoys helping people

Why Lunghamer?

  • Family-owned dealership group with deep community roots

  • Supportive leadership and team environment

  • Opportunity for growth and advancement

  • Competitive pay plan

  • Medical, dental, and vision benefits

  • Paid vacation

  • Employee discounts

  • A workplace culture focused on people, process, and long-term success

If you’re passionate about customer service and want to be part of a dealership that values relationships, culture, and community involvement, we would love to meet you.

Apply today and grow your career with Lunghamer Buick GMC.