Posted 1w ago

Service Advisor

@ Midas
Ann Arbor, Michigan, United States
$75k-$99k/yrOnsiteFull Time
Responsibilities:driving sales, managing workflow, coordinating repairs
Requirements Summary:Customer-focused sales role in an automotive service facility; prior service-writing or customer service experience preferred. Requires strong communication, multitasking, basic automotive knowledge, POS and digital inspection tool comfort, and a valid driver's license.
Technical Tools Mentioned:point-of-sale software, digital inspection tools
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Job Description
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Vision insurance
Halco Group dba Midas is a family-owned company founded in 2013, We are a multi-unit Tire & Auto Service retailer dedicated to providing quality service with a unique customer experience that exceeds expectations.

The Service Advisor is a positive, high-energy, customer-focused position in a fast-paced tire and automotive service facility. 

✅ Drive Sales & Profitability:  Gross Profit, Parts Margin, Tire Sales, Finance, etc.
✅ Customer Satisfaction: Deliver 90% or higher Scores i.e NPS, Google
✅ Support shop productivity by managing workflow and scheduling effectively.
 
Responsibilities:
  • Act as Main Sales person and contact for customers.
  • Write and sell Maintenance, Repairs & Tires work confidently.
  • Clearly explain recommendations and costs.
  • Coordinate with technicians to complete work on time.
  • Manage the repair order process from write-up to invoicing and payment.
  • Consistently meet or exceed sales targets and KPIs for service categories.
  • Maintain high standards of organization, cleanliness, and professionalism at the front desk.
Qualifications
  • Prior experience in automotive service writing or customer service preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Basic automotive knowledge and a passion for the industry.
  • High integrity, attention to detail, and a sales-oriented mindset.
  • Comfortable using point-of-sale software and digital inspection tools.
  • Valid driver’s license required.
Job Benefits:
  • Competitive base pay + commission 
  • Group health insurance (BCBS)
  • 401(k) Company Program
  • Paid Time Off
  • Paid holidays
  • High-Volume Store Opportunity
  • Clean and modern environment

Compensation: $75,000.00 - $98,800.00 per year


We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.

Join Our Winning Team

Midas is a family-owned Automotive repair & tire retailer. We also provide roadside assistance throughout the Metro Detroit Area. Our mission is to provide quality service while delivering a unique customer experience and exceeding expectations. We are one of the fastest growing companies in the area, and have extensive career opportunities. Come join our family and will help develop your career path. 

 




  • Top-industry Pay: Our Average Lead Technician earning $71,051 to $151,212+/per year - Average Store Manager earnings $88,621 to $121,031 **Based on skill/experience
  • Group health insurance (BCBS)
  • 401(k) Company Program
  • Paid Vacation (1-2 Weeks)
  • Paid holidays - 8+ per year
  • High-Volume Store Opportunity
  • Clean and modern environment
  • Great company culture & Team outings
  • Signing Bonuses
Paid Time-Off


Sales Bonuses


Employee Discounts


Growth Potential