Posted 2d ago

Service Advisor

@ Moran Automotive
Clinton Township, Michigan, United States
OnsiteFull Time
Responsibilities:greeting customers, scheduling appointments, processing orders
Requirements Summary:Previous experience as a service advisor with understanding of automotive repair processes, strong communication and customer service skills, and dependable team orientation.
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Job Description

Moran Automotive is a premier dealership group recognized nationwide for outstanding sales and service. We are committed to complete customer satisfaction and to providing our employees with excellent pay, benefits, and opportunities in a supportive environment. With Buick, GMC, Chevrolet, CDJR, and our Used Car Outlet, we offer broad opportunities for growth. We’re built on trust, transparency, and treating people like family—making Moran a place where driven professionals can thrive!

Clinton Township is seeking an experienced automotive service advisor to join our winning team due to increased business. Moran is a top volume dealer group and has a large clientele. If you are a proven performer we should talk.

What We Offer:

  • Competitive compensation
  • Health, dental, and vision insurance
  • Life insurance
  • 401(k) plan
  • 5-day work week
  • Employee Discount 
  • Paid Time-Off and Paid Holidays
  • Air-conditioned work environment
  • Great team culture and growth opportunities

What You'll Do:

  • Greet customers, schedule and manage repair appointments for customers
  • Process repair orders  and accurately document customer's concerns
  • Communicate with customers to understand needs and provide accurate repair cost estimates
  • Coordinate with technicians to ensure accurate and timely service
  • Keep customers updated on repair progress and advise on additional recommended work
  • Explain completed repairs, review costs, and suggest future maintenance
  • Handle customer concerns professionally and maintain high customer satisfaction levels

What We're Looking For

  • Previous experience as a Service Advisor
  • Understanding of automotive repair and service processes
  • Excellent communication and customer service skills
  • Honest, dependable, and reliable team player

Join Our Team
This is an exciting opportunity to grow your career with one of the nation’s top GM dealerships. If you’re a motivated and customer-focused Service Advisor, apply today and become part of the Moran Automotive family.

Equal Opportunity Employer
Moran Automotive is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.