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Posted 4w ago

Service Advisor | Salary + Commission - Ron Tonkin Toyota

@ Tonkin Automotive Group
Portland, Oregon, United States
$60k-$120k/yrOnsiteFull Time
Responsibilities:Communicate with customers, Diagnose and advise on service options
Requirements Summary:1-3 years automotive service advising experience; CDK is preferred; strong work ethic and good work history; strong communication skills.
Technical Tools Mentioned:CDK
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Job Description


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You’re an experienced Service Advisor who understands that exceptional service starts with strong communication and trusted relationships. As the main point of contact between customers and the Service Department, you take pride in creating a smooth, positive experience—listening carefully, explaining recommendations clearly, and ensuring every customer feels confident and well cared for. Your background in automotive service advising and your ability to build lasting relationships make you a natural fit for a fast‑paced, growing environment.



At Ron Tonkin Toyota, our Service Advisors are the heart of the customer experience. With massive year‑over‑year growth, we’re expanding our Service Department and looking for a seasoned professional to grow with us. Our dealership is known for its family‑like culture, where teamwork, respect, and long‑term success are valued just as much as performance.




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Why Join the Tonkin Family of Dealerships?




  • Family-Oriented Culture – Be part of a supportive, team-focused environment where you’re valued and respected

  • Career Growth Opportunities – Access ongoing training, development programs, and clear paths for advancement

  • Established Stability – Join a trusted, long-standing organization with a strong reputation in the automotive industry

  • Competitive Compensation & Benefits – Enjoy competitive pay, comprehensive benefits, and performance-based incentives

  • Commitment to Excellence – Work with a team dedicated to delivering high-quality service and exceptional customer experiences

  • Community Involvement – Contribute to meaningful community initiatives and make a positive impact beyond the workplace



 



Service Advisor Job Responsibilities




  • Ensure that customers receive prompt, courteous, and effective service

  • Drive the sale of technicians' time to meet the department's sales forecast

  • Prioritize required services and be prepared to provide options upon request

  • Keep customers informed on completion times, service expenses, and possible changes

  • Ensure customer has a positive dealership experience



Schedule: Monday – Saturday, 7 AM – 7 PM.



 



Service Advisor Benefits and Compensation



In addition to competitive pay, our benefits are designed to support you and your family…




  • Employer-subsidized Medical and Dental insurance, with comprehensive coverage options

  • Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth

  • A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family

  • 401(k) with Company Match

  • Generous Paid Time Off that begins accruing from Day 1

  • Exclusive employee pricing for you and your family on parts, service, and vehicles