Job Summary:

Service Advisor is responsible for inspecting and determining repairs needed by visually inspecting a vehicle.

 

Duties/Responsibilities:

• Examine damage to determine the extent of body, structural, mechanical, or interior damage


• Prepare estimates to repair vehicle


• Explain repair process to customers


• Communicate with customers insurance related to damages and obtain repair authorization


• Complete vehicle check-in with customer


• Explain and communicate repair process, estimated repair time and any updates with the customer


• Handle total loss process


• Perform final Quality Control inspection


• Upon completion of repair work, deliver vehicle to customer


• Comply with all TCC’s safety standards, guidelines, and procedures


• Perform other related duties as assigned