We are a fast-growing powersports dealership specializing in motorcycles, ATVs, UTVs, and outdoor equipment. We are committed to delivering top-tier customer service and keeping our customers riding. We’re looking for a motivated and customer-focused Service Advisor to join our team.
- Serve as the main point of contact for service customers
- Greet customers and accurately document service concerns
- Schedule service appointments and manage repair orders
- Communicate estimates, recommended repairs, and timelines
- Coordinate with technicians and parts department to ensure efficient workflow
- Provide status updates and ensure timely completion of repairs
- Review and close repair orders, including processing payments
- Promote maintenance services and upsell additional repairs when appropriate
- Resolve customer concerns in a professional and timely manner
- Other duties as assigned by management.
- Competitive salary based on experience and qualifications
- Full time position with growth potential
- Health, dental, and vision insurance.
- Voluntary benefits.
- Retirement savings plan with company match
- Paid time off and holidays
- Employee Discounts
- A supportive, team-based environment and strong leadership