Service Receptionist
Tucson, AZ
Are you a customer service professional ready to grow your career? Precision Toyota of Tucson is seeking a Service Receptionist with customer service, receptionist, or call center experience to join our award-winning team.
This role offers hands-on training and real opportunity for advancement in the retail automotive industry.
What We Offer
- $17/hour starting pay plus performance bonuses
- 401(k) with company match
- Comprehensive medical insurance with FSA and Dependent Care FSA options
- Dental and vision insurance
- Short-term and long-term disability coverage
- Life insurance
- Access to financial advisor services
- On-site training and clear promotion pathways
- Family-owned dealership with 60+ years serving Tucson
What You'll Do
- Handle inbound and outbound calls to schedule service appointments
- Manage incoming leads via email, phone, and online chat
- Make proactive outbound calls to current and prospective customers
- Track customer communications using our CRM system
- Stay current on service offerings, pricing, and monthly specials
- Generate appointments through proactive outbound prospecting
- Respond professionally to email and phone inquiries daily
- Guide customers to product information and service resources
What You'll Need
- Strong verbal and written communication skills
- Comfort handling high-volume inbound and outbound calls
- Tech-savvy with CRM experience or ability to learn quickly
- Excellent time management and multitasking abilities
- Team player mindset
- Clean driving record and valid driver's license
- Ability to pass pre-employment background check and drug screening
- Spanish bilingual skills a plus
This position requires extended periods at a workstation and the ability to move throughout the facility to access files, equipment, and communicate with customers and team members.
About Precision Toyota of Tucson
Locally family-owned and operated since 1954, we've been serving Tucson for over 60 years. As a recipient of Toyota's President's Award and multiple other honors, we're proud to offer our team members stability, growth opportunities, and a winning work environment.
We are an equal opportunity employer committed to providing a safe, drug-free workplace. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.