The Service Tech I (driver) compiles ordered pharmaceuticals, supplies, HME, and oxygen, making accurate and timely deliveries of all items to patients' homes.
- May complete appropriate home safety evaluation and patient/caregiver education related to ordered equipment and supplies
- Performs equipment setup, orientation, and demonstration of the safe operation and use of HME
- Assists in general warehouse duties such as but not limited to stocking, rotating inventory, receiving, shipping, and processing equipment and supplies
- Accurately picks and/or compiles ordered supplies, medications, and equipment and obtains supervisor's crosscheck before leaving the Center
- Obtains all related documentation, patient education materials, and other required paperwork for the delivery prior to leaving the Center
- Organizes delivery routes to maximize cost-effective and timely deliveries to meet the therapy and patient schedules
- Calls patients/caregivers to schedule deliveries prior to leaving the Center
- Informs patients/caregivers if the agreed upon timeframe cannot be met
- Obtain return demonstration from the patient/caregiver to ensure adequate and safe knowledge of the ordered equipment
- Returns all required documentation for each delivery at the end of each day with a completed route sheet
- Picks up discontinued equipment and places in the "dirty area" of the vehicle after bagging and tagging the equipment dirty
- Maintains delivery vehicle in accordance to the Fleet Management Safety Program and company policies and procedures
- Assists with warehouse duties such as maintaining inventories, shipping, receiving, placing orders, cleaning equipment, and facility maintenance
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