Mercedes-Benz of Monterey is currently seeking a talented and experienced Service Writer/Advisor to be part of our All Star team!

This is a rare opportunity to join our progressive, client focused organization as we prepare for our expansion.

At Mercedes-Benz of Monterey , our culture is driven by the belief that exceptional client service is paramount to our success. We literally believe we earn our business one client at a time by building relationships that are sincere, long lasting and can endure the test of time.

Key Responsibilities:

• Coordinate and manage internal repair orders for dealership-owned vehicles.
• Communicate effectively with technicians and other departments to ensure timely completion of repairs.
• Maintain detailed and accurate records of work performed, parts used, and time allocated.
• Ensure all warranty and internal work is complaint with OEM guidelines and documentation standards.
• Track vehicle movement through service processes and follow up on delays or parts availability.