Job Summary

The Security Officer provides a safe and secure environment for patients, staff, and visitors by monitoring facilities, enforcing policies, and responding to incidents. This role plays a critical part in preventing safety risks and ensuring a secure healthcare environment.

Minimum Qualifications

• Education: High school diploma or equivalent required
• Maryland resident
• Individuals eligible for the Maryland Service Year Program (generally ages 18–24)
• Experience: Minimum six months of security experience preferred
• Licensure/Certification:
• Maryland Security Guard Card (or ability to obtain within 90 days)
• Current BLS (CPR) certification required
• De-escalation training required within 90 days
• Valid driver’s license required for certain duties
• Skills & Abilities:
• Knowledge of security or law enforcement practices
• Strong communication and interpersonal skills
• Ability to remain calm and professional in stressful situations
• Observation and problem-solving skills

What You’ll Do

• Conduct interior and exterior patrols of facilities and grounds
• Monitor entrances, parking areas, and key security posts
• Respond to incidents and ensure safety of patients, staff, and visitors
• Maintain security presence in high-risk areas (e.g., Emergency Department)
• Provide directions and assistance to visitors and patients
• Document security activities and incidents
• Enforce policies related to safety, parking, and access control

What the Job is Really Like

• You’ll spend much of your time walking, observing, and monitoring environments
• The role requires constant awareness and attention to surroundings
• Some situations may involve conflict, stress, or emergencies
• You must remain calm and professional under pressure
• The job includes both routine patrols and unpredictable situations
• Strong customer service is important—you’ll regularly assist visitors

Work Environment & Demands

• Hospital campus with indoor and outdoor responsibilities
• Frequent walking, standing, and patrol activities (see physical demands on page 2)
• Exposure to various environments, including emergency and behavioral health areas
• Requires sustained alertness and quick decision-making
• Combination of independent work and team coordination

What Success Looks Like

• The environment remains safe and secure
• Incidents are handled quickly and professionally
• Documentation is accurate and complete
• Visitors and staff feel supported and safe
• You maintain vigilance and professionalism at all times

Caring for Our Team
We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.