ServiceNow Developer

STSS, a Sault Tribe Inc. (“STI Federal”) company, is searching for a dynamic and skilled ServiceNow Developer to be a key part of our expanding team!

Who We Are & What We Do…

At STI Federal, we drive growth through strategic government contracting, fulfilling our mission to support the Sault Ste. Marie Tribe of Chippewa Indians. Our company reinvests 100% of its profits into tribal businesses or community programs, enhancing the well-being of over 52,000 tribal citizens. Our work empowers federal agencies and strengthens some of the nation’s most critical initiatives, while fostering opportunities for skilled professionals to make a meaningful impact.

What You’ll Do…

As a ServiceNow Developer supporting NIWC, you will play a key role in designing, engineering, and maintaining enterprise ServiceNow workflows that strengthen digital modernization efforts across the command. You will leverage ServiceNow development best practices, DoD/DON cybersecurity standards, and NIWC enterprise architecture guidelines to deliver secure, scalable, and interoperable solutions. Your work will directly contribute to mission readiness by modernizing legacy processes, improving system integration, and enhancing service delivery across NIWC Atlantic.

Key Responsibilities & Expected Outcomes

Develop & Modernize Enterprise ServiceNow Solutions. Build, configure, and enhance ServiceNow applications, modules, and workflows to streamline operations and automate manual processes across NIWC Atlantic.
Ensure Secure & Compliant Development. Apply DoD cybersecurity requirements, follow secure coding practices, and conduct thorough reviews of ServiceNow scripts, business rules, and integrations to ensure compliance.
Support SDLC Using Agile Methodologies. Participate in requirements analysis, sprint planning, design reviews, daily standups, and backlog grooming in alignment with NIWC’s Agile development approach.
Maintain Platform Interoperability. Build and support integrations with enterprise systems, databases, APIs, and low‑code capabilities to ensure seamless interoperability across platforms and alignment with command IT standards.
Contribute to Data & Systems Engineering Efforts. Support data mapping, configuration management, troubleshooting, debugging, and enhancement of ServiceNow components, system objects, and related data structures.

Knowledge, Skills, & Abilities for Success

Demonstrates a dedication to upholding and enhancing STI Federal’s core values.
Excels in a collaborative team environment, fostering positive relationships and contributing to shared goals with professionalism and mutual respect.
Designing, architecting, and implementing enterprise workflows and automation in platforms such as ServiceNow, Power Apps, or Appian.

Gathering technical and functional requirements and translating them into effective ServiceNow solutions.
Debugging complex application components, integrations, and custom scripts within ServiceNow.
ServiceNow development (JavaScript,GlideScript, Flow Designer, UI policies, business rules).
REST/SOAP integrations, data connectors, and ServiceNow Integration Hub.
Standard programming/scripting languages (JavaScript, SQL, HTML).
ITSM/ITOM/ITAM modules or equivalent enterprise IT service management platforms.
Technical documentation, system troubleshooting, and communicating technical concepts to diverse audiences.

Minimum Qualifications

Education:Bachelor's degree in computer science, Information Systems, Business Administration, or a related field.
Experience:At least 1 year of experience in software or platform development, including hands‑on ServiceNow development. Must have experience translating requirements into functional solutions,participatingin design reviews, writing unit tests, and following secure coding practices.
Clearance:U.S. Citizenship required with the ability to obtain a DoD security clearance.

Preferred Qualifications

Education:ServiceNow System Administrator (CSA) or Application Developer (CAD) certification preferred.
Experience:Prior Navy or DoD IT experience; experience supporting enterprise ServiceNow environments; experience with database development or data interoperability programs.
Clearance:Active DoD clearance highly preferred.

Compensation & Work Environment

Salary Range:$90,000 - $100,000, dependent on experience.
Environment:Hybrid role requiring onsite work in Charleston, SC. Candidates must live within commuting distance.

STI Federal is an Equal Employment Opportunity Employer. We are committed to creating a diverse and inclusive workplace. Qualified applicants are considered for employment regardless of age, disability, ethnicity/race, national origin, religion, gender, gender identity, sexual orientation, or veteran status. Native American preference applies when candidates meet qualifications equally.

STI Federal participates in the Electronic Employment Verification Program. Learn more about E-Verify.