Posted 2mo ago

Shift Manager - Front of House (Operations Manager)

@ Chick-fil-A
Medford, Oregon, United States
$21-$22/hrOnsiteFull Time, Part Time
Responsibilities:Lead team, Manage shifts, Ensure service quality
Requirements Summary:High school diploma; prior leadership in food service/hospitality; strong customer service; ability to work a 3-day schedule; grooming/uniform compliance.
Save
Mark Applied
Hide Job
Report & Hide
Job Description

Are you looking for a fun, positive work environment where your leadership skills can shine? Do you want a role that offers a great balance between work and personal life with only three days a week on shift? If so, this opportunity at Chick-fil-A is perfect for you!


Join Chick-fil-A, a family-owned restaurant company renowned for its delicious chicken sandwiches and exceptional customer service. As a Shift Manager, you will lead a loving and enthusiastic team to deliver remarkable guest experiences while developing your management skills in a supportive, dynamic setting. Enjoy competitive pay, generous benefits, and the chance to grow your career with a brand that truly values its employees.


Key Responsibilities

  • Lead and motivate team members to provide attentive, courteous, and exceptional customer service
  • Manage shift operations including speed of service, order accuracy, and team member breaks
  • Create daily setup sheets and assign duties to ensure smooth and efficient shifts
  • Coach team members to meet Chick-fil-A’s high standards of hospitality and operational excellence
  • Maintain a clean, welcoming restaurant environment and enforce grooming and uniform policies
  • Conduct shift huddles to communicate goals and drive continuous improvement
  • Handle guest concerns promptly and professionally to ensure positive experiences

Qualifications & Requirements

  • High school diploma or equivalent
  • Previous leadership experience, preferably in food service or hospitality
  • Strong work ethic, honesty, integrity, and excellent customer service skills
  • Driven, results-oriented, and confident in taking purposeful action
  • Ability to work a 3-day schedule with availability for opening or closing shifts
  • Compliance with uniform and grooming standards

Uniform Policy

  • Face, neck and hand tattoos are not allowed, no exceptions - other tattoos will need to be covered during your shift
  • No ear gauges or facial piercings allowed other than one stud in the nose
  • Facial hair, other than a neatly trimmed mustache, is not allowed
  • No unnatural hair colors (pink, green, blue, etc.)

Schedule & Availability

This role operates on a 3-day workweek model, offering a unique balance of full-time hours with extended time off.

• Schedule options:

o Monday / Wednesday / Friday (Team Original)

o Tuesday / Thursday / Saturday (Team Spicy)

• Full-time shifts: approximately 12–13 hours per day

• Part-time shifts: approximately 4–6 hours per day

• Availability required for:

o Opening (5:30 AM) and/or closing (11:00 PM) shifts

• Current opening: Monday / Wednesday / Friday schedule (closing required)


Benefits & Perks

  • Competitive hourly pay: $20.50/hr part-time, $22/hr full-time plus bonuses
  • Health benefits including dental and vision coverage
  • Paid time off with Sundays, Thanksgiving, and Christmas off
  • Generous meal benefits and 401k with employer matching
  • Scholarships, leadership advancement, and free online tuition at Point University
  • Flexible hours, positive and fun work environment
  • Childcare, fitness, and education cost reimbursements
  • RVTD bus pass contribution and travel opportunities
  • Be part of a team where employees are truly valued!