SUMMARY:

Responsible for performing the electronic gaming machine (EGM), handling table games, and ATM kiosk drop and count, ensuring compliance with Casino Policy, Procedures and all applicable Tribal, State and Federal regulations.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Duties include, but are not limited to:

• Maintains a thorough, working knowledge of Casino Policy, Procedures and all applicable Tribal, State and Federal regulations.


• Ensures the integrity of all regional soft count transactions.


• Assists in the electronic gaming machine (EGM) drops, counting money, and reconciling gaming revenue.


• Prepares reports, reconciles all totals to the Master Summary and forwards all information in accordance with policy and procedures.


• Maintains all records, reports and other required paperwork in soft count.


• Conducts the necessary research to effectively resolve soft count disputes.


• Facilitates the flow of information throughout the property by attending regularly scheduled departmental meetings.


• Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.


• Performs other duties and projects as assigned.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees:

• Creates an atmosphere of fun for all casino guests.

• Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.

• Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.

• Retains employees through involvement in employee training and development.

• Explains why we do things, in advance of doing them.