SUMMARY

Design, build, test and implement new applications for custom equipment and ensure that products are usable across multiple operating systems within the industry.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

-Support the design and improvement of custom ticket system software used to maintain customer up-time.

-Maintain and troubleshoot Muratec MAC MCS software applications for a variety of customers. -Design, build, test and implement new in-house applications for custom equipment.

-Design, build, test and implement new in-house applications for custom equipment.

-Design, build, test and implement communication interfaces per the Semi Standard, (SECS/GEM, STKSEM, IBSEM, etc.). Ensure that products are usable across multiple operating systems.

-Draft quotes, and service contracts for customer projects.

-Create purchase orders for third-party vendors that may provide all or part of a software solution.

-Provide software project management. Establish detailed schedules for software projects and maintain/ update shareholders on project progress.

-Identify trends and possible pitfalls within industry-standard software solutions and proactively design and implement fixes or workarounds to improve installed software systems.

-Work with customers to identify possible improvements in their Muratec software, then design and implement improvements as directed by management.

-Develop good and trustworthy relationships with customers by executing troubleshooting activities or rolling out software, as planned or according to schedule and specification, in a demanding production environment.

-Develop a good working relationship with overseas Japanese team members to improve, maintain or upsell software to US-based customers.

-Identify possible middle-ware improvements for Muratec software applications.

-Must have the ability to construct test environments for customers.