Posted 2w ago

Sr Business Analyst, eCommerce

@ Shurtape Technologies
Hickory or Avon
OnsiteFull Time
Responsibilities:driving insights, developing dashboards, analyzing demand
Requirements Summary:Bachelor's degree in business or data analytics required (advanced degree preferred); 5+ years eCommerce analytics/BI experience; Amazon experience required; Tableau, Power BI, SQL/Python/R proficiency; strong communication and business acumen.
Technical Tools Mentioned:Tableau, Power BI, SQL, Python, R, Amazon, Walmart.com
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Job Description

Join a Team That Sticks Together!  



At Shurtape Technologies, we know how to make things stick. As a leading manufacturer and marketer of adhesive tape, we pride ourselves on creating innovative solutions for a variety of industries. 



We have facilities all around the world, including in the U.S., U.K., Germany, Mexico, China, and more.  



In addition to our specialty adhesive products, we offer well-known brands like Duck®, FrogTape®, Painter’s Mate®, Shurtape®, T-Rex®, Kip®, and Pro Tapes®.  



 Why Work with Us?  



We encourage curiosity and creativity, working together to solve challenges and innovate. Our commitment to health, safety, and environmental responsibility means we make a positive impact on our communities and the world.  



 What We Offer:  





  • A company that truly values your contributions 







  • A place where you can grow, make an impact, and be part of something meaningful 







  • A focus on excellence and continuous improvement, ensuring we deliver top-quality, reliable solutions to our customers  







  • An environment where employees are encouraged to bring their best ideas forward and adopt a growth mindset 





 More Than Just Tapes...  



In addition to being obsessed with our customers, Shurtape is committed to being socially and environmentally responsible. We recognize that our actions today affect our world tomorrow, and we are committed to responsible manufacturing processes that protect the communities in which we operate. 



We Ask for the Best, and Offer the Best in Return  



We are looking for passionate, innovative individuals who thrive in a dynamic environment to join the Shurtape team. If you’re looking to be part of a forward-thinking, fast-paced, and supportive team, we’d love to hear from you! 



Our tapes may do the sticking, but it’s our people who hold it all together.  



 



SUMMARY OF POSITION



The Senior Business Analyst, eCommerce serves as a strategic analytics partner to the eCommerce team—transforming complex data into clear, actionable insights that drive business decisions and aggressive revenue growth performance.



This role goes beyond reporting to deliver the “so what” and “now what”, helping the team identify growth opportunities, improve forecast accuracy, optimize merchandising strategies, and strengthen overall eCommerce execution.



The ideal candidate combines strong analytical capabilities with business acumen and thrives in a fast-paced environment where data directly impacts decisions across sales, supply chain, merchandising, and product strategy.



 



 



ESSENTIAL DUTIES AND RESPONSIBILITIES



Include the following. Other duties may be assigned.



Drive Business Insights & Growth




  • Identify and quantify key eCommerce growth drivers across traffic, conversion, merchandising, pricing, promotions, and channel mix

  • Conduct deep-dive analyses on demand trends, seasonality, and competitive positioning utilizing market share data and other tools

  • Translate complex data into clear, actionable recommendations that drive revenue growth, profitability, and operational performance



Deliver Scalable Analytics & Visibility




  • Develop and maintain KPI dashboards that provide real-time visibility into business performance

  • Automate reporting processes to improve efficiency and enable faster decision-making

  • Leverage modern analytics and automation tools (including AI-driven workflows) to enhance insight generation and productivity



Enable Demand Planning & Supply Chain Decisions




  • Analyze Amazon demand patterns, forecast accuracy, and supply chain performance

  • Identify gaps between demand, inventory, and forecast signals to reduce risk (e.g., stockouts, excess inventory)

  • Partner with Sales and Supply Chain teams to improve forecasting, demand planning, and inventory decisions



Support Product & Portfolio Strategy & Merchandising Execution




  • Provide insights to improve product placement, assortment strategies, and key account performance

  • Evaluate and optimize merchandising tactics, including product variants, bundling, pricing, promotions, advertising and shipping strategies

  • Support Product Development with data-driven insights on SKU rationalization, category performance, and channel dynamics

  • Connect performance data across channels to support portfolio decisions



 



What Success Looks Like




  • Business decisions are consistently informed by clear, actionable insights, not just reports

  • Key growth levers are identified, prioritized, and actively managed

  • Forecast accuracy improves and supply chain risks are proactively addressed

  • eCommerce and product marketing teams are equipped with insights that directly impact performance