The Pennsylvania Medicaid Management
Information System (MMIS) Modernization program is a large-scale enterprise
initiative focused on transitioning the Commonwealth’s legacy system into a
modular, modern system. The program encompasses complex module replacements,
including Provider Management Module, integration via APIs, and data conversion
workstreams. This engagement aims to optimize health and human services
delivery through improved vendor integration and robust enterprise release
strategies.

Position Summary

This role requires a forward-thinking Senior
Business Analyst with significant MMIS experience specifically within a
client-side environment. The successful candidate will proactively anticipate
future needs and trends to drive continuous innovation throughout the
modernization lifecycle. A core focus of this position is the ability to
produce high-quality Business Requirements Documents (BRDs) and utilize AI
capabilities to enhance the accuracy and efficiency of business analysis work
products.

Key Responsibilities

• Requirements Management & Analysis
  
• Identify, gather, and document business requirements
  for the MMIS Modernization initiative.
  
• Track requirement changes from original project scope
  through Joint Application Development (JAD) sessions to final
  module-specific requirements.
  
• Conduct JAD sessions involving end-users, business
  analysts, software developers, and QA teams.
  
• Perform business systems planning, procedural
  development, and implementation validation.
  
• Documentation & Delivery
  
• Produce comprehensive Business Requirements Documents
  (BRDs) encompassing background, process flows, business requirements, and
  operational impacts.
  
• Manage business contingency planning and
  problem-solving for complex system modernizations.
  
• Ensure all requirements align with the Software
  Development Life Cycle (SDLC) standards.
  
• AI Integration & Innovation
  
• Generate effective AI prompts to assist in the
  creation of MMIS business requirements, BRD sections, and test scenarios.
  
• Evaluate AI-generated responses for accuracy and
  relevance, iteratively revising prompts to improve output quality.
  
• Stakeholder Engagement
  
• Develop and maintain strong working relationships with
  stakeholders and clients.
  
• Act as a self-starter, managing the business domain
  independently to ensure all project goals are met.
  

Requirements

• Strong MMIS experience in a CLIENT
  environment (state agency perspective) rather than solely a
  vendor-module perspective.
  
• Proven experience gathering requirements and planning
  business systems for large-scale IT modernizations.
  
• In-depth knowledge of the Software Development Life
  Cycle (SDLC) and BABOK.
  
• Demonstrated ability to write
  strong BUSINESS requirements (distinguished from functional or
  technical requirements).
  
• Forward-thinking mindset with a track record of
  proactively identifying improvement opportunities.
  
• Excellent verbal and written communication skills.
  
• CBAP certification is a plus but not required.
  

Tools & Technology

• Project Management: Familiarity with TFS/ADO
  (Azure DevOps) and MS Project.
  
• Productivity: Strong proficiency in Microsoft
  Office (Word, Excel, PowerPoint).
  
• AI Tools: Experience in AI prompt engineering and
  response evaluation for professional work products.
  

Required Deliverables

• Business Requirements Documents (BRD) containing:
  
• Project background and process flows.
  
• Specific business requirements.
  
• Assumptions and key decisions (including decision
  dates).
  
• Open issues and testing scenarios.
  
• Operational and cross-initiative impacts.
  

Work Location

Harrisburg preferred; not mandatory.

Benefits

Experience a workplace where people are the X-Factor! At
Info-Matrix, we believe our greatest strength is our team—a diverse group of
passionate professionals united by a drive to solve real-world business
challenges through innovative technology solutions. Our culture is built on
integrity, teamwork, and a commitment to excellence, fostering an environment
where every voice is valued and every contribution matters!

Comprehensive Benefits
Offered by Info-Matrix

• Health & Wellness: Customized Medical,
  Dental, and Vision Plans
  
• Paid Time Off: Generous PTO &
  11 paid holidays
  
• Info-Matrix Paid Coverage: Short-term and
  long-term disability, life insurance, and AD&D insurance.
  
• Retirement Savings Offering: 401(k) plan with
  company match