· Manage and maintain enterprise
network infrastructure including LAN, WAN, WLAN, VPN, and firewall
environments.
· Install, configure, and
troubleshoot Cisco Wireless Controllers, Switches, Routers, and Access Points.
· Configure and manage Cisco WLC
models with HA SSO or N+1 redundancy architecture.
· Handle Cisco Access Point
configuration in CAPWAP and Mobility Express solutions, including Wave 2 and
Cisco 9100 series APs.
· Monitor network performance
using Network Management Systems (NMS) and ensure maximum uptime and
availability.
· Perform network upgrades,
firmware updates, troubleshooting, and issue resolution for network
hardware/software.
· Configure and troubleshoot VLANs,
routing, switching, wireless networks, and firewall security policies.
· Work closely with end users to
resolve network-related tickets and fulfill new network requirements within
defined timelines.
· Diagnose and resolve network
connectivity, performance, and security-related issues.
· Maintain network documentation,
topology diagrams, inventory records, and configuration backups.
· Ensure adherence to IT security
standards, access control policies, and best practices.
· Support audits, infrastructure
deployment activities, and multi-site network operations.
Requirements
- Strong
hands-on experience with Cisco Switches, Routers, Wireless Controllers,
and Firewall configuration. - Experience in configuring and troubleshooting Cisco WLC models
with HA SSO and N+1 redundancy. - Strong understanding of TCP/IP, DNS, DHCP, VPN, Routing,
Switching, VLANs, and Wireless Networking. - Experience with NMS and monitoring tools such as SolarWinds
Orion, Cisco DNAC, Cisco Prime, HP NNMi, Splunk, Wireshark, and ServiceNow. - Firewall administration expertise: Palo Alto, Forti Gate and
Checkpoint — including security policies, NAT, URL filtering, threat
prevention, TLS/SSL inspection, HA clusters, and VPN configuration. - Experience handling enterprise and multi-site network
environments, incident management, ISP coordination, and SLA-driven
support. - Knowledge of network security concepts: firewall policy
management, NAT/PAT, packet capture analysis, vulnerability remediation,
Layer 7 application inspection, and ITIL-based change management. - Familiarity with ITIL processes, backup and disaster recovery
operations, and network security best practices. - Experience in handling enterprise and multi-site network
environments.
Preferred
Skills-
- Good communication, coordination, and customer-handling skills.
- Ability to manage critical incidents independently, network
migrations, and infrastructure deployments. - Exposure to Microsoft Azure, Entra ID / Azure AD, and SAML/SSO
integrations. - Certifications such as CCNA, CCNP, or equivalent will be
preferred.