• Oversee day-to-day operations across receiving, put-away, picking, packing, shipping, inventory control, and returns processing.

• Manage multiple distribution centers or large-scale facilities (typically 200,000+ sq ft).

• Achieve and exceed key performance indicators (KPIs) including productivity, order accuracy, on-time delivery, fill rate, and cost per unit shipped.

• Develop and implement operational strategies to support business growth, seasonal peaks, and new customer onboarding.

 

 

• Lead, coach, and develop a team of managers, supervisors, and 50+ hourly associates across multiple shifts.

• Foster a strong safety-first culture and maintain excellent OSHA / safety metrics.

• Handle talent acquisition, performance management, succession planning, and employee engagement initiatives.

 

 

• Drive Lean / Six Sigma initiatives, automation projects, and warehouse management system (WMS) optimizations.

• Analyze operational data to identify trends, bottlenecks, and opportunities for cost reduction and service improvement.

 

 

• Ensure full compliance with all regulatory requirements (AIB, ISO, OSHA, DOT if applicable).

• Maintain high standards for inventory accuracy (99%+), product quality, and customer satisfaction.

 

 

• Own the operating budget for labor, supplies, maintenance, and facility costs.

• Prepare monthly forecasts, variance analysis, and capital expenditure justifications.

 

 

• Bachelor’s degree in supply chain, Logistics, Business Administration, or related field.

• 8+ years of progressive leadership experience in warehousing, distribution, or 3PL operations.

• Proven track record managing large teams (50+ associates) and complex, high-volume distribution environments.

• Strong experience with WMS (e.g., Accellos, SAP, Blue Yonder, High Jump) and labor management systems.

• Demonstrated success implementing Lean, 5S, or continuous improvement programs with measurable ROI.

 

 

• Experience in e-commerce fulfillment, retail distribution, manufacturing supply chain, or temperature-controlled environments.

• Six Sigma Green Belt or Black Belt certification.

• Experience with automation and robotics in warehousing.

 

 

• Exceptional leadership and people development skills.

• Strong analytical and problem-solving abilities with data-driven decision making.

• Excellent communication and cross-functional collaboration skills.

• Ability to thrive in a fast-paced, changing environment.

• High integrity, safety mindset, and customer obsession.

 

 

• Ability to work in a warehouse environment (temperature variations, standing/walking for extended periods). • Occasional travel to other facilities (10-25%).