As a Product Manager at Rezo, you will own the complete product lifecycle: from understanding user needs and writing PRDs to managing design and development, launching features, and driving adoption. The ideal candidate is a systems thinker who understands internal workflows and is equally comfortable building external modules that customers interact with directly. This is a high-impact role focused on delivering exceptional experiences for enterprise clients while enabling internal teams—from Sales to Analytics—to operate efficiently and at scale.

• Product Strategy & Execution
  

• Define and manage the roadmap for customer-facing modules and internal tools that support delivery and operations.
  
• Translate business goals and user needs into structured product features and intuitive user journeys.
  
• Prioritize features based on impact, dependencies, and stakeholder feedback.
  

• Cross-Functional Collaboration
  

• Gather inputs and drive alignment across teams such as Sales, Project Delivery, Legal, Infra, Customer Success, and Analytics.
  
• Partner with Engineering to deliver high-quality features on time.
  

• User-Centered Development
  

• Conduct deep discovery with internal stakeholders and enterprise customers to identify pain points.
  
• Write detailed PRDs with clear workflows, success criteria, and edge cases.
  
• Create wireframes or collaborate with the design team to bring concepts to life.
  

• Platform Thinking
  

• Build scalable systems that work across geographies, teams, and industries.
  
• Establish feedback loops to continuously evolve internal and external tools.
  

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• Analytics & Quality
  

• Monitor platform metrics, customer behavior, and operational performance to identify improvement areas.
  
• Collaborate with analytics teams to track adoption, identify friction points, and recommend interventions
  

Educational Qualifications

• Bachelor’s degree in Engineering, Business Administration, Marketing, Computer Science, or related field.
  

Experience

• 4 – 6 years of product management experience in B2B SaaS, preferably across platforms, internal tools, and customer-facing products.
  

Functional Skills

•  Proven ability to write high-quality PRDs and lead cross-functional teams. 
  

• Strong systems thinking with experience designing tools that enhance operational productivity. 
  
• Exposure to customer lifecycle workflows, data dashboards, or service automation is a plus. 
  
• Proficiency in JIRA, Figma, Confluence, or similar tools.
  

Behavioral Skills & Attitude

• Customer-Centric Mindset – Prioritizes customer satisfaction and proactive engagement.
  
• Proactive Approach – Anticipates issues and takes ownership to resolve them.
  
• Communication Skills – Communicates clearly and persuasively with stakeholders.
  
• Interpersonal Skills – Builds strong relationships and fosters trust.