About Zuora  

At Zuora, we help businesses grow smarter and adapt faster. Our plaƞorm powers modern  business models — from subscripƟons and usage-based pricing to AI-driven and outcome based offerings — helping companies launch new products, automate complex billing, and  unlock predictable, recurring revenue.  

We’ve led the SubscripƟon Economy for more than a decade. Now we’re evolving again by  building the definiƟve plaƞorm for quote to cash and helping companies moneƟze their  products and services with an adaptable, AI-ready foundaƟon. 

The Team & Role 

We are seeking a highly moƟvated and excepƟonally bright person to join our Zuora India  leadership team as a Staff OperaƟons Manager. This role will be instrumental in driving the  operaƟonal effecƟveness of the Zuora India with the global Zuora organizaƟon, ensuring  seamless execuƟon of our strategic prioriƟes, and facilitaƟng effecƟve communicaƟon across  the team and with senior leadership. This is a high-impact opportunity for a driven individual  to contribute significantly to the growth and success of a dynamic technology company.  

ResponsibiliƟes: 

 Run the Business: Manage and opƟmize the Zuora India operaƟons, including  planning, execuƟon, and reporƟng of key meeƟngs, reviews, and communicaƟon  cadences. This includes preparing materials for execuƟve staff and other meeƟngs. 

 Strategic Planning Support: Support the leadership team in developing and  execuƟng strategic plans, including roadmap planning, resource allocaƟon, and  performance tracking.  

 Cross-FuncƟonal CollaboraƟon: Facilitate effecƟve communicaƟon and collaboraƟon  between groups within Zuora India, and across the globe, including various P&T  organizaƟons and sites, sales, markeƟng, and customer success.  

 Special Projects: Lead and manage special projects as assigned by the leadership,  oŌen involving cross-funcƟonal teams and requiring strong project management  skills.  

 Program Manage: Manage, and/or contribute to the, execuƟon of Zuora India  projects and programs, coordinate informaƟon flow, and ensuring follow-up on key  acƟon items unƟl closure.  

 Data Analysis and ReporƟng: Analyse operaƟonal data to idenƟfy trends, insights,  and areas for improvement. Develop and deliver clear and concise reports and  presentaƟons to senior leadership. 

Required Competencies and Skills:

 CommunicaƟon: Both wriƩen and verbal communicaƟon, including presenƟng data  and insights to senior leadership and other members of the organizaƟon.  

 Leadership: Leading meeƟngs and facilitaƟng discussions with execuƟves, as well as  managing cross-funcƟonal teams. 

 AnalyƟcal and Problem-Solving: IdenƟfying trends, analysing data, presenƟng  soluƟons, and making decisions based on insights.  

 OrganizaƟonal and Project Management: Managing mulƟple projects and prioriƟes  effecƟvely in a fast-paced environment.  

 ProacƟve and Results-Oriented: Taking iniƟaƟve and ensuring that strategic  prioriƟes are executed effecƟvely. 

 Interpersonal Skills: Building strong relaƟonships with stakeholders across the  company.  

 Adaptability: Quickly learning and synthesizing new informaƟon, especially in a  dynamic environment.  

Your experience 

 Must - A degree in Computer Science or equivalent. With a minimum 2 years of  experience in a technology-related field (e.g., soŌware development, product  management, technical consulƟng, or similar). 

 Prefer - Experience in operaƟons program management and/or a MBA.  

 ExcepƟonal communicaƟon skills, both wriƩen and verbal, including strong  presentaƟon skills. 

 Proven ability to lead meeƟngs and facilitate discussions with senior execuƟves.  Excellent analyƟcal and problem-solving skills, with a data-driven approach.  

 Strong organizaƟonal and project management skills, with the ability to manage  mulƟple prioriƟes effecƟvely. 

 Highly moƟvated, proacƟve, and results-oriented with a strong work ethic.  

 Excellent interpersonal skills and the ability to build strong relaƟonships with  stakeholders at all levels.  

 Comfortable working in a fast-paced, dynamic environment.  

 Demonstrable ability to quickly learn and synthesize new informaƟon. 

 Desired Experience - Experience with Agile methodologies and operaƟonal  excellence frameworks.  

LocaƟon and Work Arrangements 

 This is a role based at the Zuora offices in Bangalore. It is a hybrid posiƟon.   

#ZEOLife at Zuora 

As an industry pioneer, our work is constantly evolving and challenging us in new ways that  require us to think differently, iterate oŌen and learn constantly—it’s exciƟng. Our people,  whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a  

bigger impact here. Our teams collaborate deeply, exchange different ideas openly and  together we’re making what’s next possible for our customers, community and the world.  

 As part of our commitment to building an inclusive, high-performance culture where ZEOs  feel inspired, connected and valued, we support ZEOs with:  

 CompeƟƟve compensaƟon, variable bonus, and performance reward opportuniƟes  Medical, dental and vision insurance  

 Generous, flexible Ɵme off  

 Paid holidays, “wellness” days and companywide end of year break   6 months fully paid parental leave  

 Learning & Development sƟpend 

 OpportuniƟes to volunteer and give back, including charitable donaƟon match  Free resources and support for your mental wellbeing  

NOTE - Specific benefits offerings may vary by country and can be viewed in more detail  during your interview process.  

Our Commitment to an Inclusive Workplace  

Think, be and do you! At Zuora, different perspecƟves, experiences and contribuƟons maƩer.  Everyone counts. Zuora is proud to be an Equal Opportunity Employer commiƩed to creaƟng  an inclusive environment for all.  

Zuora does not discriminate on the basis of, and considers individuals seeking employment  with Zuora without regards to, race, religion, color, naƟonal origin, sex (including pregnancy,  childbirth, reproducƟve health decisions, or related medical condiƟons), sexual orientaƟon,  

gender idenƟty, gender expression, age, status as a protected veteran, status as an individual  with a disability, geneƟc informaƟon, poliƟcal views or acƟvity, or other applicable legally  protected characterisƟcs. 

We encourage candidates from all backgrounds to apply. Applicants in need of special  assistance or accommodaƟon during the interview process or in accessing our website may  contact us by sending an email to assistance(at)zuora.com