About Sinclair Tractor

At Sinclair Tractor, we pride ourselves on being the destination in Southeast Iowa for agricultural equipment, precision farming, agronomic decision support, and NAPA parts and supplies. With thirteen John Deere dealerships, five NAPA parts locations, and a Supply Store, we are committed to providing exceptional customer service and high-quality products while developing outstanding team members.

Purpose

The Store Associate will support daily store operations by assisting customers with parts and small equipment sales, parts inventory and delivery and tasks delegated by the store manager.

Responsibilities include but are not limited to:

Lead by example to deliver exceptional service to retail and wholesale customers

Serve customers in-store, by phone, and assist with deliveries as needed

Support daily store operations, including opening and closing procedures

Assist with freight check-in, stocking, merchandising, and maintaining store appearance

Provide accurate parts knowledge and solutions to customers

Support inventory accuracy through cycle counts, restocking, and organization

Follow company policies, procedures, and safety standards

Assist with scheduling coverage, workflow prioritization, and task delegation

Step in as acting leader

Participate in required training, John Deere or NAPA online courses, and product education

Promote teamwork, accountability, and a positive workplace culture

Experience, Education, Skills, and Knowledge

Previous experience in a parts store, automotive, agriculture or related industry preferred

High School Diploma or GED required

Strong customer service and problem-solving skills

Solid verbal and written communication skills

Basic to intermediate computer and point-of-sale system skills

Working knowledge of inventory management practices

Working Conditions & Requirements

Must be able to stand for extended periods of time

Must have a valid driver’s license

Must be able to lift at least 75 pounds

Occasional travel as needed