Position Type: Part-Time, hourly, as needed during office hours (Monday - Friday 8 am - 5 pm)

Direct Supervisor: Executive Assistant to the Executive Pastor

Position Summary: A substitute Receptionist is a back-up for the main Church Receptionist who serves as the first point of contact for the congregation and community, providing welcoming and professional front-office support. This role requires an understanding of church ministries, the ability to manage a variety of calls and requests, and a commitment to clear communication. All responsibilities are carried out with a focus on leveraging who we are and what we have been given as a church for the sake of the gospel.

 

Position Profile:

»    Exhibit a growing and mature relationship with Jesus Christ
»    Strong work ethic, organizational skills, and personal initiative
»    Self-aware, humble, and teachable
»    Ability to communicate in a professional manner
»    Understand and adhere to confidentiality of the position
»   Maintain a knowledge of church ministries and services to effectively direct inquiries and support congregational needs     
»    A member of Shades Mountain Baptist Church or willing and able to become a member

Responsibilities:

• Greet and welcome visitors, members, and guests in a friendly and courteous manner
• Answer and direct phone calls, take messages, and respond to general inquiries
• Handle sensitive information with confidentiality and discretion
• Handle diverse phone and in-person requests, providing accurate information and ensuring timely follow-up
• Perform other related duties that may benefit the church as directed by the Network & Systems Administrator or Executive leadership