About the Department

Position Duties

Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
Supervises the daily operations, customer service activities and clerical staff for an assigned Division and/or Department.
Plans daily workload; assigns work to staff; monitors work products and productivity; and makes changes to daily priorities and processes as needed.
Oversees the provision of support and customer service; ensures data entry, document preparation, record keeping and other clerical functions are performed accurately and efficiently; and that customers are received and assisted in a timely and courteous manner.
Reviews records, account information, receipts and other daily work products for accuracy.
Performs a variety of administrative duties associated with supervising staff to include assigning work; providing guidance and direction; coordinating and/or providing training and development; establishing performance expectations.
Engages in administrative and customer service work as needed; performs data entry, record maintenance, and document preparation; updates files and databases; answers telephones; and searches and retrieves information upon request.
Assists customers, receives payments, and provides information regarding division services, policies and procedures.
Manages the maintenance of division files and records; ensures automated and manual records are kept up to date; prepares records for storage, microfilming and/or destruction as appropriate.

ADDITIONAL FUNCTIONS
Performs other related duties as required.


Essential Employees may be required to work during an undeclared emergency and/or declared emergency. On an incident-by-incident basis, the County’s Administrative Office will make the determination as to who will be required to work.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, add or remove duties and assign other duties as necessary that are a logical assignment to the position.

Minimum Qualifications

Associate degree required.
Two (2) years of related experience.
Candidates without a degree should possess two (2) additional years of related experience.
Fingerprinting required.
LICENSES/CERTIFICATES
May be required to possess and maintain a valid Florida Driver’s License with any applicable endorsement(s) to drive a County vehicle as provided in CMA 5805.

Other Qualifications

Salary offers above the minimum pay grade may be considered based on qualifications. 
Essential Employees may be required to work during an undeclared or declared emergency.  The County’s Administrative Office will determine who will be required to work on an incident-by-incident basis.
This job posting is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position.

Benefits

Collier County BCC offers a variety of benefits to both regular full and part-time 
employees. For information, click here to view the comprehensive benefits package we have to offer when you join our team.

Supplemental Questions

01

APPLICANT NOTICE: Your answers below will be used to review this application. The experience listed here MUST match the work history provided in your application. Please note, it is not acceptable to use "See Resume" or "See Above" in your answers below and we do not accept resumes as a substitute for a completed application.

• I understand and agree with the statements above.
• I do not agree with the statements above.

02

Do you possess an associate's degree accompanied by at least two (2) years of related experience? (Note: Candidates without a degree should have four (4) additional years of related experience).

• Yes, I have a degree and two (2) years of related experience.
• Yes, I have a total of four (4) years of related experience, but no degree.
• No, I do not have either

03

Do you have at least two (2) years of experience directly supervising or leading employees?

• Yes
• No

04

Do you have at least two (2) years of experience with budget/expenditure monitoring and reporting?

• Yes
• No

05

Do you have at least two (2) years of experience working with Cityworks Computerized Maintenance Management System (CMMS)?

• Yes
• No

Required Question

Agency Information

Employer

Collier County

Address

Human Resources Division

3303 East Tamiami Trail East






Naples, Florida, 34112

Website

http://agency.governmentjobs.com/collier/default.cfm