Chick-fil-A Director of Talent & Training
Are you passionate about creating a positive and growth work environment by growing self, others and business? Do you thrive in a role that involves working along with the team, serving, hospitality, training, teamwork, leadership development and Increasing efficiency for the business?
Join Chick-fil-A as a highly skilled Talent & Training operations professional and be part of a loving and enthusiastic team that values community engagement and personal growth. At Chick-fil-A, you will have the opportunity to work in a dynamic and supportive atmosphere where your skills and talents will be nurtured.
As a Leader of Talent & Training Operations you will be responsible for the guest and team member experience by overseeing and ensuring excellence in Talent & business operations touch points. Build a store culture that embraces our company vision , mission & value. Work with Team & Store Leadership to help achieve Chick-fil-A’s vision of being the world’s most caring company.
Qualifications
- This is in person and hands on position
- Purpose driven with the heart to Serve
- Self starter and driven
- Passion to develop, Coach and Train
- Disciplined ,structured and organized
- Upholds high standards for self and others
- Positive demeanor and ability to motivate and encourage team
- Excellent communication, negotiation, and interpersonal skills.
- Exceptional skills in systems and process creation
- Ability to take Positive & constructive feedback
- Ability to maintain a high level of confidentiality and discretion.
- No fear of conflict to ensure administering policy.
- Confident with confrontation, conflict management, and accountability for self & others
- Must be able to respond to changes efficiently
- Proficient in time management, scheduling and prioritizing tasks.
- Must have open availability.
- Willingness to eagerly serve customers in store during lunch or dinner critical hours hours.
- Must be fluent with operations in all areas and cover and support any critical areas that require immediate assistance
- Strategic thinker with the ability to align Talent initiatives with the firm's overall goals.
- Must work well under pressure
- Must be eligible to work in the United States
- Must have a source of reliable transportation
- Reading, writing, and basic math and verbal communication skills required
- Ability to lift up-to 50 pounds
- Previous Training & development experience must
- Previous HR or administrative experience
Responsibilities:
Developing and implementing talent management strategies: This includes identifying current& future talent needs, establishing clear career paths, and creating programs to attract, develop, and retain high-performing employees.
Training & development :Develops and executes training programs to equip employees with the necessary skills and knowledge to perform their jobs effectively and contribute to organizational goals.
Team Member Engagement :Promoting a positive and engaging work environment: This involves fostering a culture that values employee well-being, diversity, inclusion, and learning and development opportunities.
Performance Management
Compliance & Employee relations
A Day In The Life:
Schedule Expectations
In person only at the location
8-15 hours per week Talent & business operations responsibilities
25-30 hours per week on the floor in operations
- Monday- Saturday availability | 40 hours/week | Sundays off |
Work schedule
- Weekend availability
- Day shift
- Night shift
Benefits
- Flexible schedule
- Health insurance
- Dental insurance
- Vision insurance
- Employee discount
- Referral program
- Mileage reimbursement
- Other