Job Title - GCC Technology Advisory Senior Manager

Management Level: 06 – Senior Manager

Location: Gurgaon, Mumbai, Bangalore, Pune, Hyderabad, Chennai, Kolkata

Must have skills: GCC (Global Capability Centers) Strategy, Digital & Technology Strategy, Technology Operating Model Design, Sourcing Strategy, Business Case Formulation, IT Processes & Governance

Good to have skills: Tech M&A Advisory, IT Shared Services, Agile Operating Model, Workforce Transformation, AI in SDLC, Data Visualization Tools, Enterprise Architecture

Job Summary:

• Led programs across GCC design, blueprint, strategy and digital transformation engagements, taking responsibility for structuring the approach, shaping the analysis, and delivering high-quality outputs within agreed timelines along with budgeting and forecasting activities
• Own and lead projects – guiding team, reviewing outputs, and ensuring coherence across deliverables at the workstream level
• Prepare client presentations, workshop materials, and proposal sections independently, contributing actively to client discussions and working sessions
• Develop business cases, cost analyses, value realization frameworks, and support models for GCC setup and digital strategy assignments
• Apply a technology and business perspective across GCC processes, IT governance design, KPI and maturity frameworks, and emerging areas such as AI-enabled transformation
• Contribute to business development efforts through research, pitch preparation, and proposal development and managing BD cycles
• Excel as a long-term trusted advisor and partner by providing thought leadership and profound knowledge of market trends.

Roles & Responsibilities:

• GCC Strategy and Setup: lead analysis of BOT/ABO setup models, location and sourcing strategy, GCC tooling landscape assessment, capability maturity evaluation, and process taxonomy design for new GCC entities
• Cost Analysis and Value Realization: develop detailed cost models covering setup costs, run-rate costs, and total cost of ownership for GCC and technology transformation scenarios; build value realization frameworks that track benefit delivery against investment over time, incorporating productivity, quality, and strategic value levers
• KPI Design and Performance Frameworks: design KPI frameworks for global operating models and GCC performance management, covering operational, delivery, financial, and strategic metrics; develop KPI dashboards and reporting cadences aligned to governance structures
• Capability Maturity Assessment: conduct structured maturity assessments across GCC functions, IT processes, and technology capabilities; translate findings into prioritized improvement roadmaps with clear ownership and timelines
• GCC Processes and Tooling: Design GCC-specific operating processes including demand management, project intake, service catalogues, and performance reporting; assess and recommend tooling platforms (ITSM, PPM, reporting) suited to GCC operating contexts
• IT Governance Design: Design IT governance frameworks for GCC and enterprise technology contexts, including governance councils, decision rights, escalation structures, and policy frameworks aligned to organizational objectives
• RACI and Interaction Model Design: Develop RACI matrices and IT interaction models defining roles, responsibilities, and collaboration patterns between the GCC, parent organization, business units, and third-party vendors
• Operating Model Design: Design integrated IT operating models for GCC setups including organizational structure options, service delivery models, and transition planning considerations
• AI in SDLC: Contribute to assessments and recommendations on AI integration into software development lifecycles within GCC contexts – covering AI-assisted coding, automated testing, and intelligent release management

Professional & Technical Skills:

• 12-14 years of total experience in strategy consulting, technology advisory, or in-house corporate strategy; experience at a top-tier or Big 4 firm preferred
• Experience leading workstreams in GCC strategy, digital transformation, or technology operating model engagements
• Working knowledge of at least 2–3 of the following: GCC/Captive Center setup, Digital & Technology Strategy, IT Governance, Operating Model Design, IT Shared Services,  Sourcing Strategy, Agile Transformation
• Ability to build and interpret cost models, TCO analyses, and value realization frameworks for technology and GCC transformation contexts
• Experience designing KPI frameworks and performance measurement structures; ability to translate strategic objectives into measurable operational metrics
• Familiarity with maturity assessment approaches – capability, process, or technology maturity – and ability to develop actionable improvement roadmaps from findings
• Familiarity with IT governance frameworks (e.g. COBIT, ITIL) and ability to design practical governance structures including RACI models and interaction frameworks
• Understanding of GCC tooling ecosystems – ITSM platforms, project portfolio management tools, reporting and analytics platforms
• Awareness of AI adoption in software delivery including AI-assisted development tools and their implications for GCC workforce and process design
• Strong proficiency in Excel and PowerPoint; exposure to data visualization tools (Power BI, Tableau); strong structured communication and presentation skills

What’s in it for you?

• Opportunity to work on GCC and digital strategy programs for marquee G2000 clients across industries
• Exposure to senior stakeholder engagements and client-facing responsibilities as part of high-performing delivery teams
• Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.
• Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional.
• Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities
• Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization.

About Our Company | Accenture

Experience: 12–14 years

Educational Qualification: MBA from Tier-1 Institute

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.