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Posted 1mo ago

Technical Program Manager

@ RH Aero Systems
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Mason, Ohio, United States
OnsiteFull Time
Responsibilities:Develop tooling, Configure tools, Resolve issues
Requirements Summary:Experience with GSE tooling, engine program support, project management, OEM documentation, tooling configurations, and cross-functional communication.
Technical Tools Mentioned:PROST, ERP (Epicor), MS-Office
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Job Description

About RH Aero Systems:



RH Aero Systems is setting the standard for aviation support equipment and services. Through our industry-leading businesses – Rhinestahl and HYDRO Systems – we deliver capability across custom-designed Ground Support Equipment, OEM-licensed engine and airframe tooling, 26 global service centers and innovative engineered solutions for OEMs, MROs and Operators worldwide. RH Aero Systems’ global headquarters are in Mason, Ohio, USA, with Regional Headquarters in Biberach, Germany and Singapore. For further details visit RHAero.com.



Job Summary:



Technical Program Manager (TPM) position provides internal technical support for OEM engine and GSE programs by supporting customers, sales, sourcing, quality and other internal departments as needed.  The TPM plays a key role in the team’s consultative technical support approach for customers by assessing the customer’s maintenance capability, current tooling inventory, availability for re-purposing / re-use, local maintenance practices, shop load forecast and desired maintenance to prepare a detailed tool list recommendation to meet the customers Ground Support Equipment (GSE) and tooling needs.



 



 



Key Responsibilities





  • Develop and maintain general and customized work scope specific GSE tooling lists for assigned engine programs according to customer requirements using the RH Aero PROST database system and the TPM’s experience.




  • Own and utilize PROST to config check and approve tools that have changed p/n, workscope and/or function to maintain operational config check and tool list readiness using engine/airframe manuals, CRTL’s, OEM Scorecards, CIDs, Drawings, etc.




  • Conduct Original Equipment Manufacturer (OEM) design change reviews versus open orders and as applicable versus shipped orders and provide relevant technical disposition to/for the customer.




  • Be the tooling focal interface with OEM support equipment engineering organizations, such as SEE, NESS, for the assigned engine programs.




  • Resolve supplier and customer GSE and tooling technical related questions on blueprints and specifications by technical interpretation.




  • Internal technical support activities will be related to tool usage, engine application, operation, maintenance and storage of tools in alignment with the OEM databases and supporting Engine Manuals and other technical documents.




  • When opportunities/conflicts are discovered, effectively communicate and resolve with applicable OEM organizations and other relevant team members.




  • Support Sales, Services and Quality activities as necessary to ensure positive customer experience.




  • Own and lead timely technical issue resolution by using OEM processes including Source Problem Report (SPR), Customer Problem Report (CPR), and RH Aero Tool Query Report (TQR) system.




  • Contribute to EU CE/UK CA certification and RH Aero cost automation processes through review and validation of required data (e.g., weight and dimensions).




  • Travel up to 10% annually to support customer and OEM campaigns, and deliver support across GSE and tooling-related areas as required.




  • Support other responsibilities as assigned.