About the Department

Join Link Transit's innovative Training Team!

Our team is passionate about creating engaging learning experiences and believe training should be effective, interactive, and even fun! We're looking for someone who is motivated, self-sufficient, organized, detail-oriented, and committed to continuous improvement.

The ideal candidate is creative in solving problems, enjoys finding new ways to educate and inspire others, leads by example, and is a positive coach who encourages others to succeed while fostering a culture of safety, professionalism, and exceptional customer service.

Must have held a valid Class B Commercial Driver License (CDL), or higher, with a passenger endorsement for at least two (2) years.

30.38 - $37.94 (hiring range $30.38 - $31.92)

This is a safety-sensitive position and is subject to DOT drug and alcohol testing including marijuana.
Link is an EOE and has a Drug/Tobacco/Marijuana Free workplace policy.
For more information on Link's EEO policy go to www.linktransit.com.

Position Duties

Supervise and evaluate the performance of assigned personnel (Coach Operator trainees and other preparing to obtain their CDL); indirectly supervises Coach Operator trainees; assist the Trainer with new employee orientation and on-board training; assist in conducting defensive driving, refresher and other training.

Responsible for appraising work performance of assigned employees, coaching employees; addressing complaints and resolving problems.

Assure that Link standards of safety, courtesy and reliability are met by daily monitoring of trainee staff for adherence to Link policy, rules and regulations.

Prepare and maintain periodic records and reports related to training and other information; maintain confidentiality of information as appropriate. Assist Trainer with data entry and maintenance of Track-It software program.

Monitor consistency of Coach Operator Trainee performance and adherence to agency policies; work with trainer to formulate recommendations for refresher training.

Assist with the development and maintenance of appropriate and consistent trainee evaluation and ride check system. Assist Trainer to ensure consistent supervision and ride checks regularly occur.

Assist Trainer with local, regional, state and national Roadeo organization.

Assist Trainer and Safety Officer with production of materials on the Internal Communication Network (ICN).

Assist Trainer with creation and delivery of materials during Quarterly Coach Operator meetings.

Work with Trainer, Operations Supervisors and Scheduler to arrange trainee schedules including drive time with senior Coach Operators.

OTHER DUTIES

Each employee has an impact on safety in the workplace and it is the responsibility of all employees to share this commitment and to support Link Transit’s efforts to provide a safe and healthful workplace.

Minimum Qualifications

QUALIFICATIONS

Education and Experience:

High school diploma or GED required. Course work in training or coaching, supervision or related field preferred. Must have held a valid Class B Commercial Driver License (CDL), or higher, with a passenger endorsement for at least two (2) years.

Knowledge of:

Standard transit and paratransit operating practices and procedures.
Safety rules and procedures required in the transportation of guests.
Bus routes, schedules, street and locations within the agency’s service area.
Principles and practices of training and supervision.
Map reading techniques.
Oral and written communication skills.
Computer generated teaching applications such as Power Point.
Interpersonal and guest relations skills.
Dispatching and scheduling functions in a public transit agency including knowledge of automated demand response and fixed route CAD/AVL scheduling, reservation and dispatch system.
Preparation and maintenance of records and reports.

Ability to:

Work a flexible schedule, including weekends, early mornings, and evenings as needed.
Demonstrate self-motivation, initiative, and ambition while working independently.
Think creatively and apply strong problem-solving skills to develop engaging and inspiring educational experiences.
Maintain a high level of organization with exceptional attention to detail.
Set work priorities and direct, guide, motivate and evaluate the work of personnel.
Safely operate service vehicles.
Conduct on-board and classroom instruction in a variety of safety and vehicle operation topics.
Work patiently with and demonstrate sensitivity to persons with disabilities and senior citizens.
Resolve customer complaints courteously and tactfully.
Communicate effectively both orally and in writing.
Maintain accurate records and reports.
Establish and maintain cooperative and effective working relationships with others.
Conduct effective time checks and check-rides.

Other Qualifications

OTHER REQUIREMENTS

Must possess and maintain a Washington State driver’s Class B Commercial Driver’s License with appropriate endorsements, and good driving record throughout employment.

WORKING CONDITIONS

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment:

Duties are performed in both indoor and outdoor environments. Work is typically performed at a desk, in a classroom setting, or sitting, riding a bus while observing Coach Operator Trainee performance. While outdoors, subject to adverse weather/traffic conditions, diesel fumes, and equipment noises.

Physical Demands:

Essential functions require the ability to see to read information and observe operator performance; hear and speak clearly and distinctly to receive and provide information over two-way radio and telephone; may sit for extended periods while riding in vehicles; use hands and arms to operate two-way radio, computer keyboard, transit vehicles, cell phone and hand tools; use legs and feet to operate vehicles and to walk; lift up to 50 pounds with assistance to lift up engine compartment on all types of buses; bend and squat to demonstrate Coach Operator skills; and work various shifts and overtime as required.

Benefits

: Health Insurance:

Link Transit provides excellent Medical, Dental and Vision coverage (including prescription drug coverage) for all eligible full time employees and their dependents.

Retirement:

All eligible employees of Link Transit are required to participate in the Washington State Public Employees' Retirement System (PERS). Employees are not covered under the Social Security System except for a 1.45% payment for Medicare.

Employees are eligible to participate in a 457 savings plan with an employer match of up to 6.2% of annual compensation plus an additional $1 per hour for eligible employees up to a maximum of 2,080 hours annually paid by Link.

Paid Leave:

Link Transit provides paid general leave for all eligible employees - accrual starts at 9 hours per pay period at time of hire. Additional leave accrues after every five years of service.

Holidays:

Link Transit eligible employees enjoy 6 paid holidays plus 4 floating holidays annually.

Disability Insurance:

Link provides short term and long term disability plus life insurance for eligible employees.

Agency Information

Employer: Link Transit
Address: 2700 Euclid Avenue

Wenatchee, Washington, 98801
Website: http://www.linktransit.com