Not Required

Duties

Greets customers as they enter the ITT office. Provide information to walk-in customers and callers on ticket, tour, and travel opportunities, Community Center programs and base-wide events. Assists customers in planning and coordinating recreational and leisure package trips to include reserving condominiums and hotels, car rentals, ski and summer packages, airline tickets, train reservations, cruises, overseas vacations, etc. Provides customers with all pertinent travel and lodging policies, restrictions, and itineraries. Responsible for ordering tickets. Perform inventories on a daily and monthly basis. Processes invoices, ensuring accuracy and forwards to NAF Accounting Office within 3 days of receipt. Responsible for P-Card charges and following proper processing procedures for ITT Community Center and base-wide events. Maintain office files for all recreational lodging and activities ensuring all information and price lists are current. Plans tours to different events, maintains daily operations, and publicizes upcoming events with supervision. Assists with Community Center programs and activities. Operates a computerized cash register, rings up sales, accepts payment and makes change, and/or charges the member's account. Clears the cash register and turns over cash and supporting documents to the supervisor at the end of each shift; makes deposits. Maintains a clean and orderly work environment. Assists with daily and end-of-month documents/reports. Independently performs routine day-to-day operational duties to include operating computer system database and financial spreadsheets. Takes TDY's to locations utilized by the ITT offices. May be required to work an uncommon tour of duty to include days, nights, weekends, family days, and holidays. Performs other duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12992918

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 06/28/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Applicant must have experience in responsible clerical or office duties, which includes ability to perform common arithmetic problems and to make change when receiving payments. Experience in coordinating travel arrangements, i.e. ski packages and condo, car, cruise, train and airline reservations is preferred. General travel knowledge to include processing reservations is preferred. Basic computer knowledge is required. Applicant must be able to read, write and speak in English. Must possess strong interpersonal skills in dealing with the public. Applicant must have experience handling multiple tasks concurrently and developed organizational skills. Must be a U.S. Citizen or a Legal U.S. Resident for a minimum of 3 year. May occasionally lift objects weighing 10 pounds. Must satisfactorily complete a National Agency Check w/Inquires (NACI)/Tier 1 background check with favorable results. You will be evaluated on the basis of your level of competency in the following areas:

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Other Information

Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. This position is not included in a bargaining unit. Union Name AFGE and Local or Chapter Number Local 1406. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.