Posted 3w ago

Veterinary Customer Service Representative / Veterinary Technician

@ National Veterinary Associates
Wichita, Kansas, United States
OnsiteFull Time, Part Time
Responsibilities:Greet clients, Schedule appointments, Manage records
Requirements Summary:Experience in veterinary hospital; combines customer service with clinical patient care; able to work front desk and clinical shifts.
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Job Description
Veterinary Customer Service Representative / Veterinary Technician
Prairie Ridge Animal Hospital – Wichita, KS
Now Hiring: Veterinary CSR / Veterinary Technician Hybrid Role
Are you an experienced Veterinary Receptionist, Veterinary Assistant, or Veterinary Technician who enjoys both client communication and hands-on patient care? Prairie Ridge Animal Hospital in Wichita, KS is looking for a cross-trained Veterinary Customer Service Representative / Veterinary Technician to join our growing team!
This is a great opportunity for someone who enjoys variety in their day and wants to work both at the front desk and alongside the medical team in a supportive, fast-paced veterinary hospital environment.
At , we are passionate about delivering compassionate, high-quality veterinary care while building strong relationships with our clients and community. Our team cares for dogs, cats, exotic pets, and small farm animals and is committed to creating a positive experience for both pets and people.
What We’re Looking For
We are seeking someone who:
Has previous veterinary hospital experience
Enjoys both customer service and technical patient care
Thrives in a fast-paced, team-oriented environment
Has strong communication and multitasking skills
Is comfortable working both front desk and clinical shifts
Brings a positive attitude and willingness to jump in where needed
Credentialed Veterinary Technicians (CVT, RVT, LVT) are encouraged to apply, but credentialing is not required.
Veterinary CSR Responsibilities
Greeting clients and pets with professionalism and compassion
Answering phones and scheduling appointments
Checking clients in and out
Managing medical records and invoices
Providing client education and follow-up communication
Supporting a positive client experience throughout each visit
Veterinary Technician / Assistant Responsibilities
Assisting veterinarians during exams and treatments
Patient restraint and low-stress handling
Laboratory sample collection and diagnostics
Assisting with surgery and dental procedures
Administering medications and treatments
Maintaining clean and organized treatment areas
Supporting hospitalized and outpatient pets
Why Join Prairie Ridge Animal Hospital?
Cross-trained position with variety and growth opportunities
Supportive and collaborative team culture
Opportunity to fully utilize your technical and client service skills
Advanced medicine and progressive patient care
Fear-free and compassionate handling techniques
Fast-paced environment with strong teamwork and mentorship
Schedule & Compensation
Full-time preferred; part-time applicants considered
Compensation dependent on experience
Full-Time Benefits
Health insurance benefits
Free mental health benefit options
401(k) with company match
Competitive PTO plan
Employee pet discounts
Continuing education opportunities
Scrub allowance
If you are looking for a Veterinary Receptionist, Veterinary Assistant, or Veterinary Technician role where you can continue growing your skills while making a difference for pets and their families, we’d love to hear from you! 

Address: 12412 W Kellogg Ave, Wichita, KS 67235
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