Company Overview
Cordova Animal Medical Center in beautiful Pensacola, FL, is looking for you to join our team. We are deeply committed to providing the highest standards of veterinary excellence, a commitment formalized by our prestigious AAHA accreditation. Our reputation for quality patient care and client communication is reflected by our excellent 4.7-star Google rating. We foster a supportive culture where every professional can do their best work, knowing they are backed by the trust of the community. This is a unique opportunity to grow your career and make a tangible difference in the lives of small animals.As part of a larger network of hospitals, we prioritize your professional development. We believe in providing robust opportunities that allow our teammates to succeed throughout their careers, whether they are pursuing advanced credentials or moving into leadership roles. You will have access to centralized support, educational resources, and internal specialty consultations, ensuring you always feel equipped to handle challenging cases. Our culture is built on mutual respect and shared knowledge, helping every teammate achieve their career goals and find professional satisfaction.
Our AAHA-accredited hospital maintains superior standards for medical quality and facility management, providing small animals with exceptional diagnostic and surgical care. We are equipped with advanced diagnostic tools, including in-house Ultrasound capabilities, allowing you to quickly reach accurate diagnoses and provide timely intervention. Because we are part of a supported network, you can focus entirely on delivering exceptional veterinary medicine, knowing that systems are in place to optimize workflow and support complex medical needs. This environment is designed for professionals who demand excellence in their daily practice.
Located on the Gulf Coast, Pensacola offers a lifestyle that beautifully blends professional dedication with coastal relaxation. Known for its historical sites, pristine white-sand beaches, and vibrant downtown arts scene, the city provides an excellent quality of life. Whether you prefer deep-sea fishing, exploring historic forts, or enjoying the local culinary scene, Pensacola offers a welcoming community and endless recreational opportunities, making it a perfect place to settle down and establish deep professional roots.
Job Description
At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.
Your Impact as a Receptionist
- Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
- Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
- Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
- Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.
What You'll Bring to the Team
- A passion for providing excellent customer service and a genuine love for animals.
- Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
- Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
- A collaborative, team-first mindset and the ability to work both independently and with direction.
- Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
Responsibilities and Benefits
How You're Supported
As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.
Competitive Compensation
A competitive hourly rate or salary based on your experience and role.
Health & Wellbeing
We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
Financial Security
Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
Commitment to Growth
We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
The Power of a Network
Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
Valuable Perks
Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.
About Mission Pet Health
Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.
Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.
Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [email protected] with your request and contact information.
EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.