Company Overview
You are invited to join Southport Animal Hospital, a cornerstone of comprehensive veterinary medicine serving the Southport, NC community since 1976. We are deeply committed to promoting responsible pet ownership, utilizing preventative health care measures, and treating every highly-valued patient like our own. The trust we have built is clear, reflected in our exceptional 4.9-star Google rating. We also proudly support the local area through our community-supported Angel Fund, which covers urgent medical costs for pets in need. If you are seeking a supportive environment where community impact and high-quality care converge, this is where you can do your best work.We understand that your professional growth drives the hospital's success. As part of a larger network of hospitals, you gain access to significant internal resources designed to help all teammates succeed. This includes programs geared toward helping you achieve your career goals, whether that means becoming a credentialed technician, moving into leadership, or accessing internal specialty consultations to elevate case management. We invest in a culture of education and support, ensuring you always have the tools and mentorship necessary to provide the highest level of care.
Our medical standards prioritize comprehensive care for small animals across their lifespan, focusing heavily on preventative wellness, diagnostics, and advanced medical and surgical procedures. You will be utilizing state-of-the-art methods across all areas of patient care, including testing, diagnostics, advanced care, emergency services, and complex surgical procedures. This commitment to full-service veterinary medicine ensures that your caseload remains diverse and professionally challenging. We are dedicated to providing the necessary environment for our teammates to practice gold-standard medicine every day.
Located in beautiful Southport, North Carolina, the hospital is deeply integrated into the local community. This is a region known for its supportive residents who truly value their pets, as evidenced by the high community support for our Angel Fund program. If you are looking for a place where your professional work extends into meaningful local connections, and where client loyalty is high, Southport offers a uniquely rewarding experience.
Job Description
At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.
Your Impact as a Receptionist
- Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
- Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
- Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
- Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.
What You'll Bring to the Team
- A passion for providing excellent customer service and a genuine love for animals.
- Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
- Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
- A collaborative, team-first mindset and the ability to work both independently and with direction.
- Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
Responsibilities and Benefits
How You're Supported
As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.
Competitive Compensation
A competitive hourly rate or salary based on your experience and role.
Health & Wellbeing
We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
Financial Security
Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
Commitment to Growth
We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
The Power of a Network
Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
Valuable Perks
Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.
About Mission Pet Health
Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.
Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.
Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [email protected] with your request and contact information.
EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.