Company Overview
Waunakee Veterinary Clinic invites you to join an established, respected practice dedicated to exceptional patient care in Waunakee, Wisconsin. As an AAHA accredited hospital, we are committed to upholding the highest standards of veterinary excellence, ensuring you have the structure and support necessary to provide gold-standard medicine every day. Our reputation for quality is reflected in our outstanding 4.8-star Google rating, demonstrating strong trust and loyalty within our local community. If you are looking for a place where accountability, continuous education, and medical excellence converge, you have found the perfect opportunity to do your best work alongside collaborative teammates.When you join our team, you gain access to resources designed to help you succeed at every stage of your career. While we pride ourselves on our localized care, being part of a larger supportive network means you benefit from internal training programs, educational allowances, and resources dedicated to career advancement. We are committed to helping all teammates achieve their professional goals, whether that means pursuing specialization, obtaining credentialing as a veterinary technician, or moving into future leadership roles. We believe that when our teammates are fully supported, the quality of care we deliver elevates naturally.
Our dedication to advanced care means you will have the opportunity to expand your skill set within small animal medicine while managing complex cases. We proudly offer specialized services in Neurology and Cardiology, distinguishing us as a regional resource for advanced diagnostics and treatment planning. As a teammate, you will have access to internal specialty consultation networks that facilitate complex case management and ensure that we maintain the high medical standards expected of an AAHA-accredited facility. This focus allows our doctors and technical teammates to continually learn and apply cutting-edge techniques in a well-equipped clinical environment.
Waunakee, known affectionately as "The Only Waunakee in the World," offers a unique blend of small-town safety and community charm while maintaining close proximity to Madison, the capital city. This location provides the perfect balance for those seeking highly rated schools, easy access to outdoor recreation, and a quieter lifestyle, without sacrificing urban amenities like diverse dining, cultural events, and the excitement of a major university town. You can enjoy the peace of Midwestern living while benefiting from the vibrant economic and social opportunities just a short drive away.
Job Description
At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.
Your Impact as a Receptionist
- Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
- Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
- Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
- Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.
What You'll Bring to the Team
- A passion for providing excellent customer service and a genuine love for animals.
- Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
- Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
- A collaborative, team-first mindset and the ability to work both independently and with direction.
- Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
Responsibilities and Benefits
How You're Supported
As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.
Competitive Compensation
A competitive hourly rate or salary based on your experience and role.
Health & Wellbeing
We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
Financial Security
Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
Commitment to Growth
We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
The Power of a Network
Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
Valuable Perks
Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.
About Mission Pet Health
Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.
Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.
Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [email protected] with your request and contact information.
EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.