Posted 1w ago

Veterinary Receptionist (PT)

@ Mission Pet Health
Cary, North Carolina, United States
$13-$15/hrOnsitePart Time
Responsibilities:managing calls, scheduling appointments, maintaining records
Requirements Summary:Customer-service oriented receptionist with strong communication, organization, multitasking skills; experience with veterinary software preferred; flexible schedule including some weekends/holidays required.
Technical Tools Mentioned:Teladoc
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Job Description

Company Overview

At Noah's Ark Veterinary Hospital of Preston P.A., you are joining a dedicated community partner in Cary, NC, that has been serving small animal patients since 1996. Our mission is to provide comprehensive veterinary care where we treat every pet like our own. The commitment of our teammates to quality medicine is reflected in our excellent 4.8-star Google rating, showing the deep trust we have earned from our clients. If you are seeking a professional and supportive environment dedicated to pet wellness, this is your opportunity to do your best work alongside skilled colleagues.

We foster a collaborative environment where every teammate is integral to our success. You will join a structure where doctors and technicians work together as a team to tailor quality care to the specific needs of the patients. Our practice is committed to professional development, ensuring you have the resources, education, and mentorship necessary to succeed in your career goals. We maintain a culture of continuous learning so you can grow your clinical expertise and advance within the organization.

As a full-service small animal clinic, you will utilize modern facilities and sophisticated diagnostic capabilities to provide comprehensive veterinary care. We offer robust medical services including Wellness and Prevention, Advanced Care procedures, and Diagnostic testing. You will participate directly in Urgent Care cases during regular hours, providing immediate, necessary intervention. Furthermore, we maintain seamless coordination with external Veterinary Emergency Care for after-hours needs, ensuring you can maintain a clear focus on delivering the highest standard of medical and surgical outcomes for your patients.

Located in Cary, NC, you will find yourself practicing in one of the most desirable communities within the greater Research Triangle area. This region offers an exceptional quality of life, balancing metropolitan access with extensive green spaces and suburban convenience. Cary is known for its strong commitment to community living, excellent amenities, and vibrant local culture, making it an ideal place to establish roots and enjoy life outside the hospital. You will find that this location provides a wonderful environment for both professional satisfaction and personal enjoyment.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

  • Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
  • Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
  • Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
  • Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

  • A passion for providing excellent customer service and a genuine love for animals.
  • Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
  • Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
  • A collaborative, team-first mindset and the ability to work both independently and with direction.
  • Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.


Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [email protected] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.