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Posted 1w ago

Veterinary Receptionist

@ TotalBond Veterinary Hospitals
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Lake Wylie, South Carolina, United States
$16-$19/hrOnsiteFull Time
Responsibilities:greeting clients, scheduling appointments, processing payments
Requirements Summary:Customer-service focused receptionist to greet clients and pets, manage appointments, process payments, answer calls, and assist with clinic organization; prior veterinary or medical front-desk experience preferred.
Technical Tools Mentioned:digital x-ray, ultrasound
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Job Description

Receptionist

 

Salary: $15.50-$19.00 an hour dependent on experience and skills 

Schedule: Full-Time, Monday, Tuesday, Thursdays, 7:30 AM- 7PM, Wednesday and Friday, 7:30 AM- 5:30PM, rotational Saturdays 8AM- 2PM

 

Totalbond Veterinary Hospital at Bethel is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Professional development opportunities

 

Key Responsibilities: 

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

  • Previous experience as a veterinary receptionist or medical office assistant preferred
  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor

About Totalbond Veterinary Hospital at Bethel

The team at TotalBond Veterinary Hospital at Bethel is here when your pet isn't feeling their best. With a range of diagnostic services including digital x-ray and ultrasound, as well as an in-house laboratory, we are able to quickly and accurately diagnose a wide variety of issues at our animal hospital in Lake Wylie. Our veterinarians then work to treat your pet safely and effectively to help a small problem from becoming a large one.