Job Summary

The Volunteer & Product Engagement Coordinator supports the successful delivery of GSNYPENN's volunteer

engagement and product program initiatives. Working across Volunteer Services and Product Programs, this position

coordinates events, recognitions, communications, reporting, logistics, and member support that strengthen volunteer

experiences and increase participation in council programs.

The Coordinator plays a key role in supporting the Cookie Program, Treats, Reads & More!, Leadership Summit,

volunteer and girl recognitions, reward experiences, and other council initiatives. This position requires strong

organizational skills, attention to detail, customer service, and the ability to manage multiple priorities while

collaborating across departments to deliver high-quality experiences for girls, volunteers, and caregivers

Essential Duties and Responsibilities:

Product Programs (60%)

 Coordinate reward ordering, tracking, and fulfillment

 Support Cookie and TRM communications

 Prepare reports and participation tracking

 Assist with product program events and trainings

 Coordinate reward experiences and logistics

 Support volunteers with product program inquiries

 Maintain product program resources and materials

 Assist with data analysis and program evaluation

Volunteer Services (40%)

 Coordinate volunteer and girl recognition programs

 Support volunteers and families with award and program inquiries

 Support Leadership Summit planning and logistics

 Manage award nominations and tracking

 Prepare recognition materials and communications

 Support volunteer engagement initiatives

 Maintain volunteer recognition records

 Assist with volunteer communications and resource distribution

Shared Responsibilities

 Reporting and KPI tracking

 Event logistics and registration management

 Salesforce/data entry and reporting

 Budget tracking and invoice processing

 Inventory and materials management

 Cross-functional support of council priorities