Job Title:

Volunteer Coordinator

Department:

Volunteer

Classification:

Non-Exempt

Salary Grade/Range:

G6

Reports to:

Chief Administrative Officer

Date:

April 2021

Summary/Objectives:

The Volunteer Coordinator is responsible for the overall recruitment, screening, placement, training, and coordination of volunteers for all of Barnabas Center programs.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Coordinate volunteer activity through on-going communication, including maintaining electronic database, scheduling, volunteer recognition, and written communications.

2. Recruit new volunteers through on-going personal contacts and external communications, including printed publications, website, community events, etc. Recruit and coordinate volunteers for special projects, including but not limited to the annual Empty Bowls event.

3. Review volunteer applications, interview/screen potential volunteers and place in appropriate roles within the agency in consultation with program managers, if approved for services.

4. Work in partnership with appropriate program managers and coordinators to develop and implement training for all new and existing volunteers to ensure that they are equipped with the knowledge, skills, tools and understanding to fulfill their roles within the program/organization.

5. Work with program managers and coordinators to ensure that volunteers are provided appropriate and timely feedback about their performance. When necessary, work with managers and coordinators to address performance and/or behavioral issues and develop an appropriate course of corrective action.

6. Coordinate and oversee volunteer appreciation activities including monthly and annual recognition, special recognition and appreciation events, and personal appreciations on birthdays and special occasions.

7. Maintain the volunteer database and conduct routine updates as needed to ensure data integrity. Streamline data collection and analysis procedures to ensure fast access to metrics and ability to generate useful business reports.

8. Participate in all Empty Bowls committee meetings and tasks, including recruitment, training and scheduling volunteer teams.

9. Completes and distributes monthly Volunteer Newsletter.

10. Partner with Chief Administrative Officer to hold monthly orientation sessions for new employees and volunteers.

11. Participate in Ambassador Program and assist Community Outreach Manager in planning Ambassador activities as needed.

Competency (knowledge, skills, abilities): 

1. Must possess outstanding interpersonal skills.

2. Demonstrated ability to work with diverse groups of people in a team-oriented environment.

3. Detail oriented and able to work flexible hours.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Occasionally while performing the duties of this job, the employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to high temperatures; and wet and/or humid conditions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

The employee must occasionally lift and/or move up to 25 pounds.

Position Type and Expected Hours of Work:

This is a part-time position. Days and hours of work are flexible and scheduled Monday through Friday working 20 hours per week. Occasional evening and weekend work may be required as job duties demand.

Travel:

This position requires up to 10% travel.

Required Education and Experience:

High school degree with one to two years volunteer recruitment experience.

Preferred Education and Experience:

Bachelor’s degree in communication, business, social sciences or related field with one to two years volunteer recruitment experience.

Additional Eligibility Qualifications (licensure, certification):

N/A.

EEO Statement:

It always has been and continues to be Barnabas’s policy that employees should be able to enjoy a work environment free from all forms of unlawful employment discrimination. All decisions regarding recruiting, hiring, promotion, assignment, training, termination, and other terms and conditions of employment will be made without unlawful discrimination on the basis of race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, genetic information, marital status, or any other factor that the law protects from employment discrimination. Individuals will be selected for promotion based on skill and merit.

Additionally, Barnabas prohibits unlawful harassment of its employees, applicants, or independent contractors in any form. Complaints of unlawful employment discrimination or harassment should be reported as defined below. In cases where investigation confirms the allegations, appropriate corrective action will be taken, regardless of whether the inappropriate conduct rises to the level of any violation of law. No employee will suffer retaliation for reporting, in good faith, any violation of Company policy or unlawful discrimination, harassment, or retaliation.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.