Skills and Qualifications

• Advanced writing and editing skills
• Excellent written and verbal communication skills
• Ability to come up with creative ideas
• Strong leadership and management skills
• Detailed knowledge of current online tools and marketing trends, including SEO
• Ability to solve problems swiftly
• Excellent analytical skills and attention to detail
• Possesses outstanding communication skills and sense of empathy
• CRM and case management software experience a plus
• Proficiency with Microsoft Office products, especially Microsoft Excel
• Solid data entry, spreadsheet management, and computer skills
• Previous legal experience a plus

Responsibilities

• Researching and sourcing content for the company’s website
• Targeting a specific set of keywords for all the articles written and published
• Monitoring the competition’s online activities
• Writing, editing and publishing SEO content pieces 
• Repurposing content to fit the publishing media, video production or social media
• Working closely with the company’s marketing team to devise online marketing strategies
• Updating content to ensure that it’s current
• Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
• Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload
• Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently
• Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency

Benefits

• Paid Time Off
• Paid Federal Holidays
• 401k Matching
• Performance Based Incentives