Explore 3 java application support engineer jobs from 3 hiring companies in San Marcos, TX, US. Filter by remote, salary, experience, and company, then open any listing to apply.

java-application-support-engineer

Java Application Support Engineer

Kyle

Austin

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Universal City

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Java Application Support Engineer Jobs

Apple

Itron

Salesforce

Hybrid

Onsite

<p style="text-align:left">Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.</p><p style="text-align:inherit"></p><div><h2><b>Itron empowers utilities and energy providers to make informed, flexible decisions through innovative technology solutions. As an L3 Application Support Engineer, you will play a critical role in ensuring the reliability, performance, and customer success of Itron’s enterprise applications. You will serve as a technical escalation point, mentor peers, and collaborate closely with cross‑functional teams to resolve complex issues that impact customers and critical infrastructure.</b><br /> </h2><h2><b>This role is well‑suited for someone who is customer‑centric, accountable, agile, collaborative, and motivated by solving complex technical challenges in a mission‑driven environment.</b><br /> </h2><h2><b>Duties and Responsibilities</b></h2><ul><li><h2><b>Serve as a senior technical escalation point (Level 3) for complex application and platform issues impacting customers in the Utilities &amp; Energy sector</b></h2></li><li><h2><b>Diagnose, reproduce, isolate, and resolve advanced software, networking, and system issues across diverse enterprise environments</b></h2></li><li><h2><b>Take end‑to‑end ownership of incidents, managing cases through the full lifecycle in the incident management system with a strong focus on accountability and timely resolution</b></h2></li><li><h2><b>Collaborate cross‑functionally with Engineering, Operations, Project Management, and Product teams to drive root cause analysis and long‑term solutions</b></h2></li><li><h2><b>Mentor and coach Application and Technical Support Engineers, sharing troubleshooting methodologies, best practices, and product knowledge</b></h2></li><li><h2><b>Become a subject matter expert in Itron applications, developing a deep understanding of how systems function, integrate, and support customer outcomes</b></h2></li><li><h2><b>Create and maintain clear, inclusive, and accessible knowledge base and support documentation to enhance customer and internal team success</b></h2></li><li><h2><b>Troubleshoot application behavior across operating systems, databases, networks, and RF environments, applying structured and innovative problem‑solving approaches</b></h2></li><li><h2><b>Communicate complex technical concepts clearly and authentically to both technical and non‑technical stakeholders</b></h2></li><li><h2><b>Continuously develop skills through self‑learning and knowledge sharing, contributing to an agile and innovative support organization</b><br /> </h2></li></ul><h2><b>Required Skills &amp; Experience</b></h2><ul><li><h2><b>5&#43; years of experience in a technical or application support role supporting enterprise software products</b></h2></li><li><h2><b>2&#43; years of hands‑on experience working with UNIX/Linux environments; scripting experience is a plus</b></h2></li><li><h2><b>2&#43; years of experience supporting Java‑based applications</b></h2></li><li><h2><b>2&#43; years of experience with client/server architectures and relational databases, including understanding schemas, database structures, and writing SQL queries</b></h2></li><li><h2><b>1&#43; year of experience with networking fundamentals, including packet flow analysis and TCP session establishment</b></h2></li><li><h2><b>Experience supporting SOAP and Web Services</b></h2></li><li><h2><b>Experience troubleshooting software in enterprise environments with a strong customer‑first mindset</b></h2></li><li><h2><b>Demonstrated ability to manage multiple priorities effectively while maintaining high quality and attention to detail</b></h2></li><li><h2><b>Strong written and verbal communication skills, with the ability to collaborate effectively across teams and geographies</b></h2></li><li><h2><b>Proven ability to put customers first, act with integrity, and follow through on commitments</b></h2></li><li><h2><b>Experience mentoring or supporting the development of other technical professionals</b></h2></li><li><h2><b>Two‑ or four‑year technical college degree or equivalent practical experience</b><br /> </h2></li></ul><h2><b>Preferred Skills &amp; Experience</b></h2><ul><li><h2><b>Experience supporting RF networking or wireless technologies</b></h2></li><li><h2><b>Background working with networking, security, or wireless technology platforms</b></h2></li><li><h2><b>Experience in Utilities, Energy, or other mission‑critical infrastructure environments</b></h2></li><li><h2><b>Familiarity with incident, problem, and change management processes</b></h2></li><li><h2><b>Demonstrated ability to proactively identify opportunities for process improvement and innovation</b></h2></li><li><h2><b>Comfort working in hybrid or distributed team environments with a collaborative, inclusive approach</b><br /><br /> </h2></li></ul><h2><b>Benefits Info:<br />This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!</b></h2><p></p><p><br />#LI-QW1</p></div><h2></h2><p>Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don&#39;t perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!<br /><br />The successful candidate&#39;s starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.<br /><br />Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email <span><span><a href="mailto:Accessibility&#64;itron.com" target="_blank">Accessibility&#64;itron.com</a>.</span></span></p><p><br /><span>Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: <a href="https://www.itron.com" target="_blank">www.itron.com</a></span></p><p></p>

L3 Application Support Engineer

Application Support Engineer

5+ years in technical or application support; 2+ years UNIX/Linux; 2+ years Java; 2+ years client/server and SQL; 1+ year networking; SOAP/Web Services; customer-focused; multi-priority; strong communication; mentoring.

<p>This is an extraordinary opportunity for a hardworking support engineer to join a distributed team supporting the Apple Online Store, a multi-channel elite eCommerce platform. The role, technical in nature, requires the individual to gain deep technical knowledge and understanding of the eCommerce platform to provide technical support to our business and core engineering teams.</p><h3>Description</h3><p>We are seeking strong people skills with excellent written and verbal communication skills, with the ability to take sophisticated technical topics and distill them in easy to understand non-expert terminology, will round out the core responsibilities of the role. As a member of the support engineering team, you will take an active role in the definition and evolution of standard practices and procedures.</p><h3>Minimum Qualifications</h3><ul><li>3+ years of software engineering experience in a large-scale environment, of which at least 2 years focused on Application Support Engineering</li><li>Coding knowledge in Java, Scala and frameworks related to Java</li><li>Good understanding of SQL</li><li>Skills and experience in monitoring, alerting, fault analysis, and automation</li><li>BS degree or job related work experience</li></ul><h3>Preferred Qualifications</h3><ul><li>Analytical problem solver who flourishes with data collection, analysis, and strategic decision-making based on quantitative results</li><li>Strong problem-solving and critical thinking skills to solve complex problems with innovative solutions. Experience in RCA of technical issues</li><li>Strong teammate who furthers collaboration; Excellent social skills</li><li>Strong communication skills and ability to drive triage of critical issues with multiple technical and business teams</li><li>Good knowledge of RDBMS, PL/SQL and NoSQL, Unix Shell Scripting</li><li>Working experience on cloud infra, like AWS</li><li>Experience with one or more - Splunk, monitoring tools, APM &amp; observability</li><li>Support experience with eCommerce platform is a plus</li><li>Exposure to Incident and Problem Management processes is a plus</li></ul>

Software Application Support Engineer, Retail Engineering Ops & Support (GSE)

Software Application Support Engineer

3+ years software engineering in large-scale environments; 2+ years in Application Support Engineering; Java/Scala; SQL; monitoring/automation; BS or equivalent.

<p style="text-align:left"><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3">Job Category</span></p>Customer Success<p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3">Job Details</span></p><p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3"><b><b>About Salesforce</b></b></span></p><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we&#39;re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce&#39;s core values at the heart of it all.</p><p></p><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><p></p><p></p><p></p><p><b>Technical Support Engineer</b></p><p><br />We’re Salesforce, the Customer Company, inspiring the future of business with AI &#43; Data &#43; CRM. Through our #1 CRM platform, Customer 360, we help organizations across every industry transform how they connect with customers and operate their businesses.<br /><br />This role is designed for individuals who are highly motivated, self-directed, and passionate about solving complex technical challenges while delivering exceptional customer experiences. As a Technical Support Engineer, you will work directly with customers to resolve critical issues, guide adoption of Salesforce technology, and help organizations achieve measurable business value through the platform.<br /><br />You will serve as a trusted technical partner to customers by providing expert troubleshooting, guidance, and best practices throughout their use of the Salesforce platform. This role blends deep technical problem-solving, proactive support, and customer-focused guidance to help customers resolve issues efficiently and maximize the value of their Salesforce solutions.<br /><br />The Global Support environment is highly customer-focused and fast-paced, operating globally to provide 24/7 technical support across the Salesforce platform.<br /><br />*Please note that this role requires on call shift support availability<b> </b><b>9AM - 6PM EST/PST</b><br /><br /><b><span>Duties &amp; Responsibilities</span></b></p><ul><li><p>Lead the end-to-end customer technical experience by managing support cases from initial diagnosis through resolution.</p></li><li><p>Diagnose and resolve complex technical issues related to Salesforce platform products, including Sales Cloud.</p></li><li><p>Coordinate resolution of critical and high-priority cases by collaborating with cross-functional teams and escalating issues to Product Engineering when necessary.</p></li><li><p>Provide onboarding support and technical discovery sessions to help new customers successfully implement Salesforce solutions.</p></li><li><p>Guide customers on best practices, product configuration, and architecture to accelerate product adoption and maximize platform value.</p></li><li><p>Investigate customer-reported issues, analyze system behavior, and identify root causes using internal tools and troubleshooting methods.</p></li><li><p>Manage multiple customer issues simultaneously while prioritizing work in a fast-paced technical support environment.</p></li><li><p>Develop and maintain deep technical expertise in Salesforce platform functionality and related technologies.</p></li><li><p>Collaborate with Product Engineering and internal teams to investigate defects, report product issues, and improve platform functionality.</p></li><li><p>Create and maintain technical documentation and knowledge base articles to support internal teams and the broader support community.</p></li><li><p>Mentor team members through collaborative troubleshooting frameworks such as the Swarming model.</p></li><li><p>Communicate complex technical concepts clearly to both technical and non-technical stakeholders.<br /> </p></li></ul><p><b><span>Required Qualifications</span></b></p><ul><li><p>Bachelor’s degree in Computer Science, Engineering, or related technical discipline, or equivalent experience.</p></li><li><p>2&#43; years of experience in technical support, software engineering, or related customer-facing technical roles.</p></li><li><p>Experience troubleshooting software applications and debugging code, including Java-based applications.</p></li><li><p>Strong understanding of database concepts, data management, and SQL.</p></li><li><p>Experience explaining complex technical concepts to non-technical audiences.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Strong analytical and problem-solving skills in fast-paced technical environments.</p></li><li><p>Customer-focused mindset with ability to build consultative relationships with stakeholders.</p></li><li><p>Ability to prioritize multiple tasks and manage competing customer issues effectively.</p></li><li><p>Professional proficiency in spoken and written English is required.<br /> </p></li></ul><p><b><span>Preferred Qualifications</span></b></p><ul><li><p>Experience working within the Salesforce platform architecture.</p></li><li><p>Salesforce certifications such as Salesforce Administrator (ADMIN201) or similar.</p></li><li><p>Familiarity with Sales Cloud, Service Cloud, Data Cloud, or Agentforce technologies.</p></li><li><p>Experience with web technologies including HTML, JavaScript, CSS, or APEX.</p></li><li><p>Experience with AI/LLM technologies, conversational AI, or AI orchestration frameworks.</p></li><li><p>Experience working with Spiff or other commission calculation software.</p></li><li><p>Experience working with Own or similar backup software.</p></li><li><p>Experience working with Tableau or CRMA.</p></li><li><p>Prior experience in customer-facing roles such as Technical Support, Solutions Engineering, Customer Success Engineering, or Professional Services.<br /> </p></li></ul><p><b><b>BENEFITS &amp; PERKS</b></b></p><ul><li><p><span>Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!</span></p></li><li><p><span>World-class enablement and on-demand training with </span><a href="http://trailhead.com/" target="_blank"><span>Trailhead.com</span></a></p></li><li><p><span>Exposure to executive thought leaders and regular 1:1 coaching with leadership.</span></p></li><li><p><span>Volunteer opportunities and participation in our 1:1:1 model for giving back to the community.</span></p></li><li><p><span>For more details, visit</span><a href="https://www.salesforcebenefits.com/" target="_blank"><span> https://www.salesforcebenefits.com/</span></a><br /> </p></li></ul><p><b><b>In school, or graduated within the past 12 months? Please visit </b><a href="https://www.salesforce.com/company/careers/university-recruiting/" target="_blank"><u>FutureForce </u></a><b>for opportunities.</b></b></p><p></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3">Unleash Your Potential</span></p><p style="text-align:left"><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and<span> </span></span><i>be your best</i><span>, and our AI agents accelerate your impact so you can<span> </span></span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3">Accommodations</span></p><p><span style="font-size:inherit">If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><a target="_blank" href="https://careers.mail.salesforce.com/accommodations-request-form?_ga&#61;2.139086459.912759425.1690463420-976932181.1684251251"><span style="color:#0000ff"><u><span style="font-size:inherit">Accommodations Request Form</span></u></span></a><span style="font-size:inherit">.</span></p><p></p><p><span style="font-size:inherit">Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><a target="_blank" href="https://www.salesforce.com/en-us/wp-content/uploads/sites/4/documents/legal/Privacy/salesforce-candidate-privacy-statement-december-2024.pdf"><span style="color:#0000ff"><u><span style="font-size:inherit">Candidate Privacy Statement</span></u></span></a><span style="font-size:inherit"> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><p></p><p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3">Posting Statement</span></p><p style="text-align:left"><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span><a target="_blank" href="https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal">Know your rights: workplace discrimination is illegal.</a><span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.  Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><h3></h3><h3></h3><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h3></h3><h3></h3><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.&amp;#xa;&amp;#xa;The typical base salary range for this position is $80,900 - $122,300 annually. &amp;#xa;&amp;#xa;The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.<h3></h3><h3></h3><h3></h3><h3></h3><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>

Technical Support Engineer

2+ years in technical support or related customer-facing tech role; Bachelor's degree or equivalent experience; experience troubleshooting Java-based applications; strong SQL/database knowledge; excellent communication.

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