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Jeweler Jobs

Signet Jewelers

Helzberg Diamonds

Onsite

<div><h3>Job Description</h3><div>Jewelers at Helzberg Diamonds are responsible for providing high-quality jewelry repair services to clients of designated stores in a timely fashion to support store sales and the five-star shopping experience. Key responsibilities include:<ul><li>Contributing to the effective movement of client repairs while maintaining a level of quality and turn-around time acceptable to the client.</li><li>Ensures that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.</li><li>Properly spends supply expense dollars by maintaining adequate inventory levels without excess.</li><li>Contributes to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures.</li><li>Adheres to all safety-related procedures to reduce the risk of accidents.</li><li>Ensures consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures.</li></ul> The ideal candidate will possess:<ul><li>Associate's degree or equivalent from two-year college or technical school, two to four years related experience or training, or equivalent combination of education and experience</li><li>Advanced knowledge of jeweler's tools, machinery and equipment required along with advanced jewelry repair knowledge</li><li>Ability to be a good decision maker with strong problem-solving skills required</li><li>Must be detail oriented</li><li>Strong communication skills</li><li>Must be able to work flexible hours including evenings, weekends and holidays</li></ul></div><h3>City and State</h3><div>Paramus, NJ </div></div>

Bench Jeweler

2-4 years jewelry repair experience; associate degree or equivalent; advanced jeweler tools knowledge; detail-oriented; flexible hours.

Associate degree or two years of related experience; advanced jewelry repair knowledge; strong problem-solving; detail oriented; good communication; flexible hours.

<div><h3>Job Description</h3><div>Jewelers at Helzberg Diamonds are responsible for providing high-quality jewelry repair services to clients of designated stores in a timely fashion to support store sales and the five-star shopping experience. Key responsibilities include:<ul><li>Contributing to the effective movement of client repairs while maintaining a level of quality and turn-around time acceptable to the client.</li><li>Ensures that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.</li><li>Properly spends supply expense dollars by maintaining adequate inventory levels without excess.</li><li>Contributes to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures.</li><li>Adheres to all safety-related procedures to reduce the risk of accidents.</li><li>Ensures consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures.</li></ul> The ideal candidate will possess:<ul><li>Associate's degree or equivalent from two-year college or technical school, two to four years related experience or training, or equivalent combination of education and experience</li><li>Advanced knowledge of jeweler's tools, machinery and equipment required along with advanced jewelry repair knowledge</li><li>Ability to be a good decision maker with strong problem-solving skills required</li><li>Must be detail oriented</li><li>Strong communication skills</li><li>Must be able to work flexible hours including evenings, weekends and holidays</li></ul></div><h3>City and State</h3><div>Mays Landing, NJ </div></div>

Associate's degree or equivalent; 2-4 years related experience; advanced jewelry repair knowledge and tools; strong communication and problem-solving skills.

We have many opportunities available on our other career site pages. Click <a href="https://www.signetjewelers.com/careers/" target="_blank">here </a>to link to our careers page!At Kay, we know that love is unstoppable. Which is why we’re devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”™. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!STORE MANAGERTitle: Store Manager                                          Reports To: District Manager                                 Reporting to this Position: Assistant Store Manager, Jewelry Consultant, Sales Support and Inventory ControlPosition Summary: Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory control, brand representation, and team member growth and development to maximize the results of the store.  Through personal selling, leadership, and coaching, the SM will champion a People First store environment that promotes diversity and inclusion, the development of life-time relationships with customers and the delivery of a best-in-class customer experience. Vision and Purpose:Communicates performance expectations and ensures all team members understand the impact of their performance on company success. Coaches and develops the store staff to instill understanding of brand image and to ensure consistent representation of the brand in customer interactions and execution of store visuals and marketing. Supports and communicates the strategic relevance of corporate initiatives and executes corporate plans to produce desired results.  Asks questions to ensure full understanding of strategy and process and ensures staff understands how the goals will be achieved.   Demonstrates the highest level of professionalism to customers and team members by displaying integrity and honesty at all times, and by conducting himself/herself in a manner that will influence and earn the respect of team members and management. Displays a positive and enthusiastic attitude so as to inspire and motive others to achieve and attain goals.Customer Obsession:Responsible for ensuring team members, and self, deliver an exceptional customer experience every time through training, customer outreach, communication and clear expectations. Empowers team members to respond to and resolve customer issues within established parameters and drives a high level of customer service through follow-up and customer outreachCompiles and follows up on customer requests.Critical Thinking &amp; Innovative Action:Attains sales projections and sales quotas as set by the Company and develops strategies to maximizes both personal and team members sales potential while achieving goals. Observes operations to identify successes and opportunities for improvement.  Recognizes strengths and identifies root cause of operational problems.  Coaches the store staff to address and correct. Reviews and analyzes reports.  Identifies trends, opportunities and available resources and develops plans to address issues. Keeps management informed of the marketing, merchandising, and payment programs of the competitors within the area and advises management new or changing merchandise and services needs and excesses. Implements initiatives that will change behaviors to produce results.  Works with Signet SMs in the same mall or general vicinity to foster an environment of open communication, collaboration, efficient use of resources, and accomplishment of shared objectives. Demonstrates an ability to motivate, persuade, and influence the actions of others.Employee Experience:Demonstrates a commitment to the Company’s People First vision. Responsible for the selection and development of talent to drive store growth. Provides a compelling onboarding experience and ongoing coaching and development in the areas of operations, sales techniques, customer service, product knowledge, inventory control and visual merchandising. Communicates performance expectations, sets actionable goals for self and others and monitors progress and performance against desired behaviors. Maintains open communication with team members and management, encouraging participation and idea sharing. Maintain accuracy of team member data in system records to ensure team members receive eligible Total Rewards. Diversity, Equity and Inclusion:Responsible for establishing a positive, professional work atmosphere in which team members are able to bring their full self to work and want to do their best. Ensure all team members, guests and vendors are treated with respect and valued for their contribution. Demonstrates the ability to communicate, understand, and empathize with others.Performance Excellence:Responds promptly and accurately to all management directives, requests for merchandise transfers, inventories, and request for information. Maintains the neatness and cleanliness of the location to represent the banner. Responsible for compliance with Company policies and practices. Conducts himself/herself in a manner that will merit the goodwill and respect of customers and fellow employees. Achieve outstanding sales performance and increase profit margins by controlling discounting, expenses, payroll, and repair departments. Work a schedule based on the right time to effectively run your business including a combination of both opening and closing shifts, weekday and weekends dependent on operating hours, sales requirements, customer traffic, proper store coverage and time to coach, train and develop your team. Typical hours should aim for a five-day, 40-hour work week during non-peak hours. Hours will increase during peak selling periods.<ul><li>Performs additional duties and projects as assigned.</li><li>Consistent regular scheduled attendance is considered an essential function of this job.</li></ul>Work Schedule:<ul><li>During non-peak periods, managers should aim for a five-day, 40-hour work week.</li><li>Schedule based on the right time to effectively run your business.</li><li>A combination of both opening and closing shifts should be scheduled throughout the week, keeping in mind:<ul><li>Operating hours, sales requirements, customer traffic, proper store coverage and time to coach, train and develop your team.</li></ul></li></ul>NOTE: Hours will increase during peak selling periods.Position Qualifications: <ul><li>Education Required:  Minimum of 2 years of college preferred</li><li>Required or Acceptable Job-Related Experience: at least 3 years of retail sales experience, OR 2 years retail sales experience plus a minimum of 1-year retail management experience.  </li><li>Preference will be given to candidates with specialty retail or jewelry experience</li><li>Years of Job-Related Experience Required:  at least 3 years of retail sales experience, OR 2 years retail sales experience plus a minimum of 1-year retail management experience.  </li><li>Preference will be given to candidates with specialty retail or jewelry experience.</li><li>Preference will be given to candidates that are Diamond Council of America (DCA) certified.   </li><li>Technical/Other Skills Required: Advanced Communication skillset, both written and verbal. </li><li>Proficient with computers, with advanced proficiency in MS Office and other related business, technology, and communication tools. </li><li>Strong interpersonal skills to build effective employee and customer relationships.  </li><li>Advanced presentation skills to provide effective team member training and excellent customer presentations. </li><li>Strong problem solving and conflict management skills to support internal and external customers. </li><li>Ability to present themselves in a professional manner while communicating via email, social media, video conference, telephonic and text. </li><li>Ability to plan and organize tasks to meet deadlines and expectations.</li><li>Ability to work independently without immediate supervision.</li><li>Ability to effectively set priorities, develop a plan to meet goals and expectations and to effectively delegate to others for the success of the team.</li><li>Ability to understand and thoroughly explain detailed information.</li><li>Reliable and dependable.</li></ul>Additional Language(s) Required: Bilingual skills are a plus.Physical Demands:  While performing the duties of this job, the employee is regularly required to communicate with and comprehend others. This job regularly requires the employee to stand, to reach with hands and arms, and to move between display cases to handle and/or feel merchandise. The employee is also required to sit, stoop, bend, kneel or crouch as needed. The employee must be able to lift and/or move up to 10 pounds. This job requires visual acuity sufficient to discern differences in quality of gemstones with or without the aid of a jeweler’s loupe. Standard workweek regularly includes weekends, evenings, holiday, and extended hours. Travel to training sessions and business meetings including air travel and overnight travel may be required. Base pay, $50,000 – $84,700 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications. Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant&#39;s interest, we can only contact those selected for further consideration.Signet maintains an online registry system to encourage all interested employees to apply for careers in the management positions listed in this registry, and to ensure equal opportunities for advancement to all Signet employees. We particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Registration in this online system does not guarantee a promotion, but is necessary for consideration for any promotional opportunity to a management position listed in this registry.Note: For internal candidates, please complete your Professional Profile in Workday by clicking on your picture or the cloud then select “Job” and “Professional Profile”. Enter your entire job history, education, skills and internal projects. To add your Military Service and tenure, select “Personal” and click “Edit.”Don&#39;t forget, we have many opportunities available on our other career site pages. Click <a href="https://www.signetjewelers.com/careers/" target="_blank">here </a>to link to our careers page!

Store Manager - Kay Jewelers - Woodbridge Center

Store Manager

Retail management experience; at least 3 years in retail sales or 2 years sales plus 1 year management; jewelry experience preferred; DCA certification preferred.

We have many opportunities available on our other career site pages. Click <a href="https://www.signetjewelers.com/careers/" target="_blank">here </a>to link to our careers page!At Kay, we know that love is unstoppable. Which is why we’re devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”™. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!Shine with Signet! Kay Jewelers is looking for dynamic, driven and creative individuals to join our team. Are you ready to use your business and sales skills to begin a financially rewarding career? If you are the type of person that enjoys working with the best of the best and celebrating the successes of a strong team, then you should apply to Kay Jewelers. Make the decision to build your career with a company that thrives on an outstanding customer experience, intense and continuous training and being able to make a difference in our customer&#39;s and employee&#39;s lives. If you have the drive and passion to succeed, apply with us today!Assistant Store ManagerJoin our team as an Assistant Store Manager and have a positive impact on many lives. Our Assistant Store Managers assist the Store Manager in maintaining daily focus on individual and team members&#39; standards achievement to attain sales and profit projections; contributing to an atmosphere of total customer satisfaction; developing skills and product knowledge of team members through training and evaluation; and recruiting and selection of team members. The Assistant Store Manager is also responsible for following and enforcing all Company policies and procedures and performing other operational and strategic duties.We value integrity, diversity, teamwork and opportunities for advancement maintaining our promotion from within philosophy. We provide training on sales techniques, product knowledge, and skills to take your career to the next level. In return, we ask that you bring your commitment to excellence, desire to grow and ability to provide a superior customer experience.Job Requirements:<ul><li>At least one year of retail experience is required, preferably with a jeweler or specialty retailer</li><li>Knowledge of operating POS terminals and scanners, using basic computer software and hardware</li><li>Ability to interpret a variety of instructions in written, oral, diagram, and schedule form</li><li>Availability to work days, nights and weekends</li></ul>A Sampling of our Total Rewards:<ul><li>Base pay, $16.50 – $25.20 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications </li><li>Benefits including Medical, Dental, Vision and Prescription Insurance (Full Time Team Members)</li><li>401 (k)</li><li>Paid Vacation and Paid Holidays (Full Time Team Members)</li><li>Tuition Reimbursement and DCA courses based on position</li><li>Training - Associate Training System, Management Training System, District Manager in Training, Career Development and more</li><li>Merchandise Discounts</li><li>Incentive Trips and Contests </li></ul>Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant&#39;s interest, we can only contact those selected for further consideration.Signet maintains an online registry system to encourage all interested employees to apply for careers in the management positions listed in this registry, and to ensure equal opportunities for advancement to all Signet employees. We particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Registration in this online system does not guarantee a promotion, but is necessary for consideration for any promotional opportunity to a management position listed in this registry.Note: For internal candidates, please complete your Professional Profile in Workday by clicking on your picture or the cloud then select “Job” and “Professional Profile”. Enter your entire job history, education, skills and internal projects. To add your Military Service and tenure, select “Personal” and click “Edit.”  Don&#39;t forget, we have many opportunities available on our other career site pages. Click <a href="https://www.signetjewelers.com/careers/" target="_blank">here </a>to link to our careers page!

Assistant Store Manager - Kay Jewelers - Bridgewater Commons

Assistant Store Manager

At least 1 year of retail experience; knowledge of POS terminals and scanners; ability to follow written, oral, diagram, and schedule instructions; availability to work days, nights and weekends.

We have many opportunities available on our other career site pages. Click <a href="https://www.signetjewelers.com/careers/" target="_blank">here </a>to link to our careers page!At Kay, we know that love is unstoppable. Which is why we’re devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”™. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!STORE MANAGERTitle: Store Manager                                          Reports To: District Manager                                 Reporting to this Position: Assistant Store Manager, Jewelry Consultant, Sales Support and Inventory ControlPosition Summary: Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory control, brand representation, and team member growth and development to maximize the results of the store.  Through personal selling, leadership, and coaching, the SM will champion a People First store environment that promotes diversity and inclusion, the development of life-time relationships with customers and the delivery of a best-in-class customer experience. Vision and Purpose:Communicates performance expectations and ensures all team members understand the impact of their performance on company success. Coaches and develops the store staff to instill understanding of brand image and to ensure consistent representation of the brand in customer interactions and execution of store visuals and marketing. Supports and communicates the strategic relevance of corporate initiatives and executes corporate plans to produce desired results.  Asks questions to ensure full understanding of strategy and process and ensures staff understands how the goals will be achieved.   Demonstrates the highest level of professionalism to customers and team members by displaying integrity and honesty at all times, and by conducting himself/herself in a manner that will influence and earn the respect of team members and management. Displays a positive and enthusiastic attitude so as to inspire and motive others to achieve and attain goals.Customer Obsession:Responsible for ensuring team members, and self, deliver an exceptional customer experience every time through training, customer outreach, communication and clear expectations. Empowers team members to respond to and resolve customer issues within established parameters and drives a high level of customer service through follow-up and customer outreachCompiles and follows up on customer requests.Critical Thinking &amp; Innovative Action:Attains sales projections and sales quotas as set by the Company and develops strategies to maximizes both personal and team members sales potential while achieving goals. Observes operations to identify successes and opportunities for improvement.  Recognizes strengths and identifies root cause of operational problems.  Coaches the store staff to address and correct. Reviews and analyzes reports.  Identifies trends, opportunities and available resources and develops plans to address issues. Keeps management informed of the marketing, merchandising, and payment programs of the competitors within the area and advises management new or changing merchandise and services needs and excesses. Implements initiatives that will change behaviors to produce results.  Works with Signet SMs in the same mall or general vicinity to foster an environment of open communication, collaboration, efficient use of resources, and accomplishment of shared objectives. Demonstrates an ability to motivate, persuade, and influence the actions of others.Employee Experience:Demonstrates a commitment to the Company’s People First vision. Responsible for the selection and development of talent to drive store growth. Provides a compelling onboarding experience and ongoing coaching and development in the areas of operations, sales techniques, customer service, product knowledge, inventory control and visual merchandising. Communicates performance expectations, sets actionable goals for self and others and monitors progress and performance against desired behaviors. Maintains open communication with team members and management, encouraging participation and idea sharing. Maintain accuracy of team member data in system records to ensure team members receive eligible Total Rewards. Diversity, Equity and Inclusion:Responsible for establishing a positive, professional work atmosphere in which team members are able to bring their full self to work and want to do their best. Ensure all team members, guests and vendors are treated with respect and valued for their contribution. Demonstrates the ability to communicate, understand, and empathize with others.Performance Excellence:Responds promptly and accurately to all management directives, requests for merchandise transfers, inventories, and request for information. Maintains the neatness and cleanliness of the location to represent the banner. Responsible for compliance with Company policies and practices. Conducts himself/herself in a manner that will merit the goodwill and respect of customers and fellow employees. Achieve outstanding sales performance and increase profit margins by controlling discounting, expenses, payroll, and repair departments. Work a schedule based on the right time to effectively run your business including a combination of both opening and closing shifts, weekday and weekends dependent on operating hours, sales requirements, customer traffic, proper store coverage and time to coach, train and develop your team. Typical hours should aim for a five-day, 40-hour work week during non-peak hours. Hours will increase during peak selling periods.<ul><li>Performs additional duties and projects as assigned.</li><li>Consistent regular scheduled attendance is considered an essential function of this job.</li></ul>Work Schedule:<ul><li>During non-peak periods, managers should aim for a five-day, 40-hour work week.</li><li>Schedule based on the right time to effectively run your business.</li><li>A combination of both opening and closing shifts should be scheduled throughout the week, keeping in mind:<ul><li>Operating hours, sales requirements, customer traffic, proper store coverage and time to coach, train and develop your team.</li></ul></li></ul>NOTE: Hours will increase during peak selling periods.Position Qualifications: <ul><li>Education Required:  Minimum of 2 years of college preferred</li><li>Required or Acceptable Job-Related Experience: at least 3 years of retail sales experience, OR 2 years retail sales experience plus a minimum of 1-year retail management experience.  </li><li>Preference will be given to candidates with specialty retail or jewelry experience</li><li>Years of Job-Related Experience Required:  at least 3 years of retail sales experience, OR 2 years retail sales experience plus a minimum of 1-year retail management experience.  </li><li>Preference will be given to candidates with specialty retail or jewelry experience.</li><li>Preference will be given to candidates that are Diamond Council of America (DCA) certified.   </li><li>Technical/Other Skills Required: Advanced Communication skillset, both written and verbal. </li><li>Proficient with computers, with advanced proficiency in MS Office and other related business, technology, and communication tools. </li><li>Strong interpersonal skills to build effective employee and customer relationships.  </li><li>Advanced presentation skills to provide effective team member training and excellent customer presentations. </li><li>Strong problem solving and conflict management skills to support internal and external customers. </li><li>Ability to present themselves in a professional manner while communicating via email, social media, video conference, telephonic and text. </li><li>Ability to plan and organize tasks to meet deadlines and expectations.</li><li>Ability to work independently without immediate supervision.</li><li>Ability to effectively set priorities, develop a plan to meet goals and expectations and to effectively delegate to others for the success of the team.</li><li>Ability to understand and thoroughly explain detailed information.</li><li>Reliable and dependable.</li></ul>Additional Language(s) Required: Bilingual skills are a plus.Physical Demands:  While performing the duties of this job, the employee is regularly required to communicate with and comprehend others. This job regularly requires the employee to stand, to reach with hands and arms, and to move between display cases to handle and/or feel merchandise. The employee is also required to sit, stoop, bend, kneel or crouch as needed. The employee must be able to lift and/or move up to 10 pounds. This job requires visual acuity sufficient to discern differences in quality of gemstones with or without the aid of a jeweler’s loupe. Standard workweek regularly includes weekends, evenings, holiday, and extended hours. Travel to training sessions and business meetings including air travel and overnight travel may be required. Base pay, $50,000 – $84,700 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications.Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant&#39;s interest, we can only contact those selected for further consideration.Signet maintains an online registry system to encourage all interested employees to apply for careers in the management positions listed in this registry, and to ensure equal opportunities for advancement to all Signet employees. We particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Registration in this online system does not guarantee a promotion, but is necessary for consideration for any promotional opportunity to a management position listed in this registry.Note: For internal candidates, please complete your Professional Profile in Workday by clicking on your picture or the cloud then select “Job” and “Professional Profile”. Enter your entire job history, education, skills and internal projects. To add your Military Service and tenure, select “Personal” and click “Edit.”Don&#39;t forget, we have many opportunities available on our other career site pages. Click <a href="https://www.signetjewelers.com/careers/" target="_blank">here </a>to link to our careers page!

Store Manager - Kay Jewelers Outlet - Outlets at Bergen Town Center

3+ years retail sales or 2 years sales + 1 year management; jewelry experience preferred; DCA certified preferred; strong communication and leadership skills.

We have many opportunities available on our other career site pages. Click <a href="https://www.signetjewelers.com/careers/" target="_blank">here </a>to link to our careers page!At Jared, we know that jewelry is more than a ring or pendant no matter how sparkling and brilliant. Which is why we empower every one of our jewelry consultants with the innovation, training and resources to help our customers Celebrate Life and Express Love in new and engaging ways. Jared is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”™. There are brilliant career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!GENERAL MANAGERTitle: General Manager                                          Reports To: District Manager                                 Reporting to this Position: Assistant General Manager, Jewelry Specialist, Sales Support and Inventory ControlPosition Summary: Reporting to the District Manager (DM), the General Manager (GM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory control, brand representation, and team member growth and development to maximize the results of the store.  Through personal selling, leadership, and coaching, the GM will champion a People First store environment that promotes diversity and inclusion, the development of life-time relationships with customers and the delivery of a best-in-class customer experience. Vision and Purpose:Communicates performance expectations and ensures all team members understand the impact of their performance on company success. Coaches and develops the store staff to instill understanding of brand image and to ensure consistent representation of the brand in customer interactions and execution of store visuals and marketing. Supports and communicates the strategic relevance of corporate initiatives and executes corporate plans to produce desired results.  Asks questions to ensure full understanding of strategy and process and ensures staff understands how the goals will be achieved.   Demonstrates the highest level of professionalism to customers and team members by displaying integrity and honesty at all times, and by conducting himself/herself in a manner that will influence and earn the respect of team members and management. Displays a positive and enthusiastic attitude so as to inspire and motive others to achieve and attain goals.Customer Obsession:Responsible for ensuring team members, and self, deliver an exceptional customer experience every time through training, customer outreach, communication and clear expectations. Empowers team members to respond to and resolve customer issues within established parameters and drives a high level of customer service through follow-up and customer outreachCompiles and follows up on customer requests.Critical Thinking &amp; Innovative Action:Attains sales projections and sales quotas as set by the Company and develops strategies to maximizes both personal and team members sales potential while achieving goals. Observes operations to identify successes and opportunities for improvement.  Recognizes strengths and identifies root cause of operational problems.  Coaches the store staff to address and correct. Reviews and analyzes reports.  Identifies trends, opportunities and available resources and develops plans to address issues. Keeps management informed of the marketing, merchandising, and payment programs of the competitors within the area and advises management new or changing merchandise and services needs and excesses. Implements initiatives that will change behaviors to produce results.  Works with Signet SMs in the same mall or general vicinity to foster an environment of open communication, collaboration, efficient use of resources, and accomplishment of shared objectives. Demonstrates an ability to motivate, persuade, and influence the actions of others.Employee Experience:Demonstrates a commitment to the Company’s People First vision. Responsible for the selection and development of talent to drive store growth. Provides a compelling onboarding experience and ongoing coaching and development in the areas of operations, sales techniques, customer service, product knowledge, inventory control and visual merchandising. Communicates performance expectations, sets actionable goals for self and others and monitors progress and performance against desired behaviors. Maintains open communication with team members and management, encouraging participation and idea sharing. Maintain accuracy of team member data in system records to ensure team members receive eligible Total Rewards. Diversity, Equity and Inclusion:Responsible for establishing a positive, professional work atmosphere in which team members are able to bring their full self to work and want to do their best. Ensure all team members, guests and vendors are treated with respect and valued for their contribution. Demonstrates the ability to communicate, understand, and empathize with others.Performance Excellence:Responds promptly and accurately to all management directives, requests for merchandise transfers, inventories, and request for information. Maintains the neatness and cleanliness of the location to represent the banner. Responsible for compliance with Company policies and practices. Conducts himself/herself in a manner that will merit the goodwill and respect of customers and fellow employees. Achieve outstanding sales performance and increase profit margins by controlling discounting, expenses, payroll, and repair departments. Work a schedule based on the right time to effectively run your business including a combination of both opening and closing shifts, weekday and weekends dependent on operating hours, sales requirements, customer traffic, proper store coverage and time to coach, train and develop your team. Typical hours should aim for a five-day, 40-hour work week during non-peak hours. Hours will increase during peak selling periods.<ul><li>Performs additional duties and projects as assigned.</li><li>Consistent regular scheduled attendance is considered an essential function of this job.</li></ul>Work Schedule:<ul><li>During non-peak periods, managers should aim for a five-day, 40-hour work week.</li><li>Schedule based on the right time to effectively run your business.</li><li>A combination of both opening and closing shifts should be scheduled throughout the week, keeping in mind:<ul><li>Operating hours, sales requirements, customer traffic, proper store coverage and time to coach, train and develop your team.</li></ul></li></ul>NOTE: Hours will increase during peak selling periods.Position Qualifications: <ul><li>Education Required:  Minimum of 2 years of college preferred</li><li>Required or Acceptable Job-Related Experience: at least 3 years of retail sales experience, OR 2 years retail sales experience plus a minimum of 1-year retail management experience.  </li><li>Preference will be given to candidates with specialty retail or jewelry experience</li><li>Years of Job-Related Experience Required:  at least 3 years of retail sales experience, OR 2 years retail sales experience plus a minimum of 1-year retail management experience.  </li><li>Preference will be given to candidates with specialty retail or jewelry experience.</li><li>Preference will be given to candidates that are Diamond Council of America (DCA) certified.   </li><li>Technical/Other Skills Required: Advanced Communication skillset, both written and verbal. </li><li>Proficient with computers, with advanced proficiency in MS Office and other related business, technology, and communication tools. </li><li>Strong interpersonal skills to build effective employee and customer relationships.  </li><li>Advanced presentation skills to provide effective team member training and excellent customer presentations. </li><li>Strong problem solving and conflict management skills to support internal and external customers. </li><li>Ability to present themselves in a professional manner while communicating via email, social media, video conference, telephonic and text. </li><li>Ability to plan and organize tasks to meet deadlines and expectations.</li><li>Ability to work independently without immediate supervision.</li><li>Ability to effectively set priorities, develop a plan to meet goals and expectations and to effectively delegate to others for the success of the team.</li><li>Ability to understand and thoroughly explain detailed information.</li><li>Reliable and dependable.</li></ul>Additional Language(s) Required: Bilingual skills are a plus.Physical Demands:  While performing the duties of this job, the employee is regularly required to communicate with and comprehend others. This job regularly requires the employee to stand, to reach with hands and arms, and to move between display cases to handle and/or feel merchandise. The employee is also required to sit, stoop, bend, kneel or crouch as needed. The employee must be able to lift and/or move up to 10 pounds. This job requires visual acuity sufficient to discern differences in quality of gemstones with or without the aid of a jeweler’s loupe. Standard workweek regularly includes weekends, evenings, holiday, and extended hours. Travel to training sessions and business meetings including air travel and overnight travel may be required. Base pay, $50,000 – $94,500 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications.Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant&#39;s interest, we can only contact those selected for further consideration.Signet maintains an online registry system to encourage all interested employees to apply for careers in the management positions listed in this registry, and to ensure equal opportunities for advancement to all Signet employees. We particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Registration in this online system does not guarantee a promotion, but is necessary for consideration for any promotional opportunity to a management position listed in this registry.Note: For internal candidates, please complete your Professional Profile in Workday by clicking on your picture or the cloud then select “Job” and “Professional Profile”. Enter your entire job history, education, skills and internal projects. To add your Military Service and tenure, select “Personal” and click “Edit.”Don&#39;t forget, we have many opportunities available on our other career site pages. Click <a href="https://www.signetjewelers.com/careers/" target="_blank">here </a>to link to our careers page!

General Manager - Jared Jewelers - Freehold Raceway Mall

General Manager

3+ years retail sales or 2 years sales + 1 year management; associates degree preferred; jewelry experience preferred.

Signetjewelers

We have many opportunities available on our other career site pages. Click <a href="https://www.signetjewelers.com/careers/" target="_blank">here </a>to link to our careers page!At Jared, we know that jewelry is more than a ring or pendant no matter how sparkling and brilliant. Which is why we empower every one of our jewelry consultants with the innovation, training and resources to help our customers Celebrate Life and Express Love in new and engaging ways. Jared is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”™. There are brilliant career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!LUXURY BRIDAL MANAGERTitle: Luxury Bridal Manager                                                                    Reports To: General Manager or Assistant General Manager in their absenceReporting to this Position:Basic Function:The Luxury Bridal Manager is a supporting management position within Jared Jewelers stores. This position will achieve Store and individual sales goals by providing superior Guest experience and expert knowledge on all bridal merchandise. This position will be responsible for overseeing bridal sales performance, timepiece merchandise launch executions, implementing bridal product education provided by Signet, and developing training plans to improve areas of opportunity for Store as a whole.Minimum Requirements:<ul><li>Meet or exceed three of the five performance standards. Sales must be one of the three.</li><li>No Code of Conduct written counseling within the past six months.</li><li>DCA certified.</li><li>Minimum six months with company or similar experience level with another company.</li><li>Completion of Minimum Training Requirements training module (Found on Signet Learning Portal) and completion of the Minimum Training Requirements Quiz with a passing score.</li></ul>Responsibilities:Serve guests and promote store sales<ul><li>Consistently attains sales and performance standards, Special Event and Store promotion results.</li><li>Promotes an environment of total guest satisfaction by making the guest’s shopping and jewelry needs the first priority.</li><li>Provides an exceptional Guest experience by keeping with the Guest’s agenda and providing proper follow-up by utilizing the Clienteling system.</li><li>Consistently monitors the flow of Guests and assists with matching the appropriate Team Member with the Guest.</li></ul>Supervises bridal merchandise and effectively train all Team Members on bridal merchandise<ul><li>Oversees the implementation and administration of bridal merchandise, including sales performance, promotions, incentives, launch executions, visual display and merchandising, while also attaining sales and product knowledge on other merchandise categories throughout the store.</li><li>Develops and maintains complete knowledge of all bridal merchandise, becoming the Subject Matter Expert, to effectively train all Team Members on the features and benefits, quality, value, warranties, services, and procedures associated with each bridal brand and collection.</li><li>Operates as a point of contact with vendor partners and is responsible for successful completion of all vendor trainings, eLearnings, and incentive submissions for the store.</li></ul>Collaborates and assists with Management Team<ul><li>Evaluates areas of opportunity regarding each bridal brand and collection and coordinates with the management team on developing and coordinating effective training plans to improve behaviors relating to merchandise sales, standards performance, and Guest experience.</li><li>Collaborates with the General Manager on recruiting, hiring, scheduling, performance appraisals, counseling’s, updates related to all pertinent information about Team Members.</li><li>Communicates to the General Manager all pertinent information relating to Team Members including personnel and security concerns, merchandising needs, etc.</li><li>Responds to Guest complaints and issues in a prompt and courteous manner in partnership with the General Manager.</li><li>Assists management team with primary responsibilities in their absence.</li></ul>Other essential responsibilities<ul><li>Acts in a manner that aligns with Signet’s Core Values and respects Guests and Team Members.</li><li>Consistent, regular scheduled attendance is considered an essential function of this job.</li><li>Strictly adheres to all Company policies and procedures, including Loss Prevention, Sales and Credit policies. Maintains a high level of security awareness with all selling procedures.</li><li>Performs other duties as assigned.</li></ul>Required Skills and Abilities:<ul><li>Ability to lead by example by attaining required daily performance standards, Special Event goals and executing Store promotions.</li><li>Positive, enthusiastic, team-spirited work style, exhibiting Signet’s Core Values at all times.</li><li>Analytic thinking and reasoning.</li><li>Ability to train and develop Team Members, conduct Store training meetings as needed.</li><li>Professional approach and image.</li><li>Tactful, friendly manner when dealing with people.</li><li>Ability to plan, organize, follow-up and supervise the work of others.</li><li>Excellent verbal and written communication skills, including phone etiquette.</li><li>Ability to accept responsibility, make decisions, delegate, and follow-up as appropriate.</li><li>Reliable and dependable.</li><li>Ability to operate all sales-related equipment.</li></ul>Physical Demands:Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between display cases; to handle and feel merchandise; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of merchandise.Work Schedule:<ul><li>As required by the Store to include evenings and weekends.</li><li>Three nights per week or as required by the General Manager.</li><li>Sunday on an alternating basis or as needed.</li><li>Store hours during Special Events and key selling times of the year.</li></ul>Base pay, $15.92 – $20.10 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications.Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant&#39;s interest, we can only contact those selected for further consideration.Signet maintains an online registry system to encourage all interested employees to apply for careers in the management positions listed in this registry, and to ensure equal opportunities for advancement to all Signet employees. We particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Registration in this online system does not guarantee a promotion, but is necessary for consideration for any promotional opportunity to a management position listed in this registry.Note: For internal candidates, please complete your Professional Profile in Workday by clicking on your picture or the cloud then select “Job” and “Professional Profile”. Enter your entire job history, education, skills and internal projects. To add your Military Service and tenure, select “Personal” and click “Edit.”  Don&#39;t forget, we have many opportunities available on our other career site pages. Click <a href="https://www.signetjewelers.com/careers/" target="_blank">here </a>to link to our careers page!

Luxury Bridal Manager - Jared Jewelers - Wayne Towne Center

Luxury Bridal Manager

Manage bridal sales and staff, achieve store goals, trainer for bridal product knowledge; DCA certified; six months with company or equivalent; complete training requirements.

We have many opportunities available on our other career site pages. Click <a href="https://www.signetjewelers.com/careers/" target="_blank">here </a>to link to our careers page!At Jared, we know that jewelry is more than a ring or pendant no matter how sparkling and brilliant. Which is why we empower every one of our jewelry consultants with the innovation, training and resources to help our customers Celebrate Life and Express Love in new and engaging ways. Jared is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”™. There are brilliant career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!JARED ASSISTANT GENERAL MANAGERTitle: Jared Assistant General Manager                         Reports To: General Manager                               Reporting to this Position:  All store personnel in the General Manager’s absenceMinimum Requirements:<ul><li>Completion of Information Security Privacy Awareness Quiz with a passing score</li><li>Completion of Safety First Quiz (Akron-Based Team Members) or the 2016 Safety Curriculum    (Dallas-Based Team Members with a passing score</li><li>No Code of Conduct written counseling within the past six months</li><li>Meets all expectations (Akron-based Team Members) or Achieved Requirements (Dallas-based Team Members) on last Performance Appraisal</li><li>Completion of Minimum Training Requirements training module (Found on Signet Learning Portal) and completion of the Minimum Training Requirements Quiz with a passing score.</li></ul>Responsibilities:<ul><li>Assumes the duties and responsibilities of the General Manager in his/her absence.</li><li>Contributes to an environment of total customer satisfaction by making the customer&#39;s needs the first priority.</li><li>Exerts maximum effort to achieve store sales projections.</li><li>Assists in maintaining daily focus among all associates on standards achievement.</li><li>Assists in enforcing all policies and procedures to assure store profits by controlling markdowns, store expenses, and payroll.</li><li>Assists the General Manager in sales training, store meetings, and role plays as directed by the General Manager.</li><li>Assists the General Manager in the recruiting and selection of personnel.  Interviews and screens as necessary.</li><li>Understands and enforces all store policies and practices. Protects the Company&#39;s interests at all times.</li><li>Learns all features and benefits of the merchandise. Provides expert knowledge regarding quality, value, warranties and services. Completes Diamontology and GIA Gemology courses.</li><li>Acts in a manner to earn the respect of others. Maintains a neat, professional appearance.</li><li>Projects a positive, enthusiastic attitude to inspire and motivate others to achieve store goals. Encourages and promotes a cooperative, team spirited work atmosphere among fellow Team Members.</li><li>Consistently monitors the flow of customers at each counter and identifies when to shift personnel from one department to another to provide superior customer service.</li><li>Investigates and handles customer complaints quickly, efficiently, and courteously.</li><li>Assists in implementing and administering merchandise and advertising programs, merchandise displays in showcases and inventories as directed. Reports customer comments and requests to management.</li><li>Monitors the saleability of merchandise by spot checking cases and displays for proper tickets that are clean and legible. Also ensure that merchandise is properly displayed.</li><li>Develops a full understanding of all sales, credit, administrative and security policies, procedures and duties. Develops a full understanding of store promotions (i.e., credit programs and special events).</li><li>Assists General Manager in the supervision of sales, office and inventory personnel. Recommends promotions when appropriate.</li><li>Develops technical knowledge of repairs and custom design services.  Estimates cost on watch and jewelry repairs. Executes minor repairs as needed.</li><li>Assists in monitoring the inventory control function, as directed by the General Manager.</li><li>Assists in store maintenance, both inside and outside, by delegating or performing these duties.</li><li>Performs other duties as assigned.</li><li>Adheres to all established security and loss prevention policies.</li></ul>Required Skills and Abilities:<ul><li>Ability to achieve outstanding sales performance.</li><li>Professional approach and image.</li><li>Positive, enthusiastic attitude.</li><li>Tactful, friendly in dealing with others; team spirited work style.</li><li>Ability to plan, organize and supervise the work of others.</li><li>Ability to accept responsibility, make decisions, and delegate when appropriate.</li><li>Excellent interpersonal communication skills.</li><li>Excellent floor awareness to provide superior customer service.</li><li>Willingness to work under immediate supervision.</li><li>Ability to understand and follow written and verbal directions.</li><li>Ability to persuade and influence others.</li><li>Ability to be of service to others.</li><li>Excellent product knowledge.</li><li>Willingness to exert time and effort necessary to attain goals.</li><li>Reliable and dependable.</li></ul>Work Schedule:<ul><li>During non-peak periods, general managers should aim for a five-day, 40-hour work week.</li><li>Schedule based on the right time to effectively run your business.</li><li>A combination of both opening and closing shifts should be scheduled throughout the week, keeping in mind: :<ul><li>Operating hours, sales requirements, customer traffic, proper store coverage and time to coach, train and develop your team.</li></ul></li></ul>NOTE: Hours will increase during peak selling periods.Base pay, $16.50 – $21.00 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications.Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant&#39;s interest, we can only contact those selected for further consideration.Signet maintains an online registry system to encourage all interested employees to apply for careers in the management positions listed in this registry, and to ensure equal opportunities for advancement to all Signet employees. We particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Registration in this online system does not guarantee a promotion, but is necessary for consideration for any promotional opportunity to a management position listed in this registry.Note: For internal candidates, please complete your Professional Profile in Workday by clicking on your picture or the cloud then select “Job” and “Professional Profile”. Enter your entire job history, education, skills and internal projects. To add your Military Service and tenure, select “Personal” and click “Edit.”Don&#39;t forget, we have many opportunities available on our other career site pages. Click <a href="https://www.signetjewelers.com/careers/" target="_blank">here </a>to link to our careers page!

Assistant General Manager - Jared Jewelers - Wayne Towne Center

Assistant General Manager

Lead store operations and sales, supervise staff, train associates, and maintain exceptional customer service.

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