Explore 2 mid level cloud devops developer jobs from 2 hiring companies in Canton, OH, US. Filter by remote, salary, experience, and company, then open any listing to apply.

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Mid Level Cloud Devops Developer

North Canton

Massillon

Perry Heights

Green

Louisville

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Alliance

Barberton

Tallmadge

New Philadelphia

Cuyahoga Falls

Dover

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Kent

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Mid Level Cloud Devops Developer Jobs

PNC Financial Services

Restaurant365

Hybrid

Onsite

<h1>Position Overview</h1>At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Lead Software Engineer within PNC's Retail Tech organization, you will be based in Pittsburgh, PA, Strongsville, OH, Birmingham, AL or Dallas, TX. We are seeking a versatile and experienced Genesys Cloud Engineer to design, develop, administer, and optimize our cloud-based contact center platform. The ideal candidate will have deep knowledge of Genesys Cloud architecture and contact center technologies, with proven experience in IVR and call flow design, API integrations (including OAuth), and full platform administration. This role requires strong problem-solving skills, development expertise, and the ability to manage multiple complex initiatives in a fast-paced environment. Key Responsibilities: •	Design, implement, and manage IVR flows, contact routing, and queue structures using Genesys Cloud Architect for inbound/outbound calls, email, and SMS. •	Perform full platform administration, including users, campaigns, scripts, prompts, and permissions. •	Develop and maintain custom integrations with internal systems and third-party applications using Genesys Cloud APIs (RESTful), webhooks, and secure connectivity protocols such as OAuth. •	Configure and optimize data actions, reporting, and contact center features to support business teams. •	Create and update campaigns and contact lists for outbound operations. •	Contribute to Agile ceremonies (sprint planning, code reviews, retrospectives) and maintain documentation for workflows, integration patterns, and deployment processes. •	Troubleshoot complex issues across voice technology, routing logic, and integration points. Required Skills &amp; Experience: •	5+ years of experience in contact center engineering, with at least 3+ years in Genesys Cloud (formerly PureCloud). •	Deep understanding of Genesys Cloud architecture, administration, and best practices. •	Strong experience with call flow design, queue/campaign management, user and access controls, and system prompts/scripts. •	Proficiency in API integrations, including OAuth for secure communication. •	Development experience with Java/REST APIs, JSON/XML, and SQL. •	Familiarity with cloud platforms (AWS/Azure) and DevOps tools such as Terraform/Archy. •	Strong troubleshooting, multitasking, and analytical skills in a high-demand enterprise environment. •	Ability to collaborate with stakeholders, manage priorities, and deliver solutions across multiple initiatives. Tools &amp; Technologies: •	Genesys Cloud Admin UI •	Postman •	Git •	Jira / Confluence •	Terraform / ArchyPNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.<h1>Job Description</h1><ul><li>Creates and leads the technical design and development of software solutions.</li><li>Proposes &amp; designs software solutions to address complex business needs. Prepares technical and procedural documentation required.</li><li>Facilitates complex problem resolution.</li><li>Provides technical guidance and support to colleagues. Reviews coding, testing, and documentation of software.</li><li>Applies modern principles, methodologies and tools to advance business initiatives and capabilities.</li></ul>PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:<ul><li>Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.</li><li>Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC&#39;s Enterprise Risk Management Framework.</li></ul><h1>Qualifications</h1>Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.<h2>Preferred Skills</h2>Application Development, Atlassian Confluence, Business Management, Cloud Architectures, Customer Solutions, Design, Git, Group Problem Solving, Interactive Voice Response (IVR), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design<h2>Competencies</h2>Application Delivery Process, Application Design, Architecture, Application Development Tools, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting<h2>Work Experience</h2>Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.<h2>Education</h2>Bachelors<h2>Certifications</h2>No Required Certification(s)<h2>Licenses</h2>No Required License(s)<h1>Pay Transparency</h1>Base Salary: $55,000.00 – $179,400.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.<h1>Application Window</h1>Generally, this opening is expected to be posted for two business days from 03/16/2026, although it may be longer with business discretion.<h1>Benefits</h1>PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit <a target="_blank" href="http://pncthrive.com">pncthrive.com</a>.<h1></h1><h1>Disability Accommodations Statement</h1>If an accommodation is required to participate in the application process, please contact us via email at <a href="mailto:AccommodationRequest&#64;pnc.com" target="_blank">AccommodationRequest&#64;pnc.com</a>. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say &#34;Workday&#34; for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.<h1>Equal Employment Opportunity (EEO)</h1> PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.<h1>California Residents </h1>Refer to the <a href="https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC_CCPA_Privacy_Disclosure_Employee.pdf" target="_blank">California Consumer Privacy Act Privacy Notice</a> to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Lead Software Engineer

5+ years in contact center engineering; 3+ years in Genesys Cloud; API integrations with OAuth; Java/REST, JSON/XML, SQL; cloud platforms (AWS/Azure); DevOps tools.

<div>Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a&nbsp;unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!</div><div> </div><div>This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; or Akron, OH.&nbsp;</div>
<div>&nbsp;</div>
<div>The&nbsp;Site Reliability Engineer II&nbsp;will&nbsp;be responsible for&nbsp;supporting, enhancing, and maintaining Restaurant365’s cloud infrastructure and applications. Qualified candidates will&nbsp;demonstrate&nbsp;growing&nbsp;expertise&nbsp;in site reliability practices, with skills in incident response, system monitoring, automation, and performance troubleshooting. You will collaborate with DevOps, development, and infrastructure teams to resolve moderately complex issues, propose improvements, and strengthen the reliability, scalability, and security of our SaaS platform.&nbsp;</div> <div>This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; or Akron, OH.&nbsp;</div>
<div>&nbsp;</div>
<div>The&nbsp;Site Reliability Engineer II&nbsp;will&nbsp;be responsible for&nbsp;supporting, enhancing, and maintaining Restaurant365&rsquo;s cloud infrastructure and applications. Qualified candidates will&nbsp;demonstrate&nbsp;growing&nbsp;expertise&nbsp;in site reliability practices, with skills in incident response, system monitoring, automation, and performance troubleshooting. You will collaborate with DevOps, development, and infrastructure teams to resolve moderately complex issues, propose improvements, and strengthen the reliability, scalability, and security of our SaaS platform.&nbsp;</div> This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; or Akron, OH. 
 
The Site Reliability Engineer II will be responsible for supporting, enhancing, and maintaining Restaurant365’s cloud infrastructure and applications. Qualified candidates will demonstrate growing expertise in site reliability practices, with skills in incident response, system monitoring, automation, and performance troubleshooting. You will collaborate with DevOps, development, and infrastructure teams to resolve moderately complex issues, propose improvements, and strengthen the reliability, scalability, and security of our SaaS platform. 
 How you'll add value: 
<li>Execution &amp; Collaboration&nbsp;</li>
<li>Respond to production incidents, perform triage and troubleshooting, and contribute to post-incident analysis.&nbsp;</li>
<li>Identify&nbsp;and automate manual processes to improve efficiency and reduce risk.&nbsp;</li>
<li>Enhance and evolve monitoring tools and platforms to improve observability.&nbsp;</li>
<li>Promote and apply best practices for reliability, scalability, and performance across engineering.&nbsp;</li>
<li>Implement and support cloud automation using Terraform, Ansible, or CloudFormation.&nbsp;</li>
<li>Work within change management protocols to provide&nbsp;maximum&nbsp;uptime for production systems.&nbsp;</li>
<li>Participate in on-call rotation, providing 24x7 support for incidents and contributing to root cause analysis.&nbsp;</li>
<li>Partner with developers, architects, vendors, and IT teams to ensure reliable system operations.&nbsp;</li>
<li>Research and remediate vulnerabilities in coordination with security teams.&nbsp;</li>
<li>Maintain documentation of infrastructure, monitoring, runbooks, and incident response procedures.&nbsp;</li>

<div>&nbsp;</div>

<li>Standards &amp; Process&nbsp;</li>
<li>Apply company policies and procedures when handling operational tasks and incidents.&nbsp;</li>
<li>Suggest and implement improvements to operational processes and monitoring practices.&nbsp;</li>
<li>Contribute to technical diagrams, documentation, and runbooks for system reliability.&nbsp;</li>

<div>&nbsp;</div>

<li>Learning &amp; Growth&nbsp;</li>
<li>Expand&nbsp;expertise&nbsp;in cloud services (Azure, AWS, or GCP) and container platforms (EKS, ECS, AKS).&nbsp;</li>
<li>Build&nbsp;proficiency&nbsp;with observability and monitoring tools (Prometheus, Grafana, ELK, Site24x7, Nagios).&nbsp;</li>
<li>Develop scripting and automation skills using Python, Bash, PowerShell, or similar.&nbsp;</li>
<li>Participate in planning discussions by contributing technical input on system stability and reliability.&nbsp;</li>
 What you'll need to be successful in this role: 
<li>BS in Computer Science, Information Systems, or related field (or equivalent experience).&nbsp;</li>
<li>2–4 years of experience in site reliability engineering, DevOps, or cloud operations.&nbsp;</li>
<li>Experience with cloud platforms (Azure or AWS), including services such as AKS, ECS/EKS, Functions/Lambda, S3, and Blob storage.&nbsp;</li>
<li>Proficiency&nbsp;with infrastructure-as-code and automation (Terraform, Ansible, YAML, Python, Bash, PowerShell).&nbsp;</li>
<li>Strong Linux engineering skills; working knowledge of Windows administration.&nbsp;</li>
<li>Experience supporting production environments and&nbsp;participating&nbsp;in on-call rotations.&nbsp;</li>
<li>Familiarity with web servers and middleware (Nginx, Apache Tomcat).&nbsp;</li>
<li>Experience with CI/CD tools (GitLab, Git, or similar).&nbsp;</li>
<li>Strong written, oral, and interpersonal communication skills.&nbsp;</li>

<div>Preferred Qualifications&nbsp;</div>

<li>Experience with monitoring tools (Prometheus, Grafana, ELK, Site24x7, Nagios).&nbsp;</li>
<li>Knowledge of performance analysis and system vulnerability remediation.&nbsp;</li>
<li>Cloud certification (AWS or Azure)&nbsp;preferred.&nbsp;</li>
<li>Familiarity with restaurant industry SaaS platforms and customer-facing applications.&nbsp;</li>
 R365 Team Member Benefits & Compensation 
<li>This position has a salary range of $98,583-$138,016 annually. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.</li>
<li>Comprehensive medical benefits, 100% paid for employee</li>
<li>401k + matching</li>
<li>Equity Option Grant</li>
<li>Unlimited PTO + Company holidays</li>
<li>Wellness initiatives</li>

<div>&nbsp;</div>
<div>#BI-Remote</div> <div>DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.</div>

Site Reliability Engineer II

2–4 years in site reliability, DevOps, or cloud operations; strong Linux; cloud platforms (Azure/AWS); IaC (Terraform/Ansible); CI/CD; monitoring; scripting.

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Mid Level Cloud Devops Developer Jobs in Canton, OH, US

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