La Crosse or Minneapolis or Washington or United States
$92k-$164k/yrRemoteFull Time
UnitedHealth GroupNYSE: UNH: Sells health insurance and provides diversified healthcare services.
8+ YOE8+ years in contact center/telephony technologies, 2+ years with Amazon Connect, CI/CD and IaC experience, programming in Python/Node.js/Java, undergraduate degree or equivalent, US citizenship, and ability to obtain security clearance.
Amazon Connect, AWS, Draw.io, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, Confluence, Miro, Microsoft Azure, Java, Docker, Spring Boot, Microservices, MySQL, Elasticsearch, PostGreSQL, REST APIs, Kafka, Grafana, GenAI, AI/ML, CloudFormation, CDK, Terraform, Python, Node.js, CI/CD, IaC
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
8+ YOE8+ years in contact center telephony; 2+ in Amazon Connect; 4+ in routing/CTI/WFM/telephony; 1+ in AI/GenAI in contact centers; CI/CD/IaC; Python/Node.js/Java; US citizenship; ability to obtain security clearance.
Authenticom: Provides data integration and hygiene solutions for the automotive industry.
2+ YOE2+ years customer/technical support or implementation experience, 1+ year remote work, high school diploma, strong troubleshooting, Microsoft Office/Google Workspace and Excel, Salesforce/CRM experience, strong communication skills.
Microsoft Office, Google Workspace, Microsoft Excel, Salesforce, CRM software, ticketing systems, Dealer Management Systems (DMS), CDK, Reynolds & Reynolds, Dealertrack, Tekion
Wabasha-Kellogg Public Schools: Operates public schools for the Wabasha and Kellogg communities.
2+ YOEBachelor's in Education/Counseling/Social Work (or related), 2 years administering public education support programs, ability to communicate effectively with Native American students and parents, implement AIEA cultural and academic programs.
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-driven healthcare services.
3+ YOEHigh school diploma/GED; 3+ years business analysis, contact center, or data/reporting experience; 2+ years advanced analysis or reporting; 1+ year with contact center systems; PHI/PII handling and U.S. citizenship; ability to obtain security clearance.
Amazon Connect, Contact Lens, Amazon Lex, Dialogflow, Azure Bot Framework, Genesys, NICE, Bedrock, AWS, Power BI, Tableau, Microsoft Excel
Molina HealthcareNYSE: MOH: Provides managed health insurance through government-sponsored benefit programs.
2+ YOE2+ years healthcare experience (care coordination preferred) and 1+ year serving IRIS target groups; bachelor’s degree in related field (or 4 years commensurate experience); valid driver's license and reliable transportation; proficiency with Microsoft Office and WISITs; knowledge of long-term care and self-determination; strong communication and d...