Explore 3 senior business analyst product manager jobs from 3 hiring companies in Gibsonville, NC, US. Filter by remote, salary, experience, and company, then open any listing to apply.

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Senior Business Analyst Product Manager

Elon

Burlington

Graham

Greensboro

Mebane

Reidsville

High Point

Durham

Glen Raven

Winston-Salem

Chapel Hill

Carrboro

Kernersville

Eden

Summerfield

Asheboro

Danville

Thomasville

Archdale

Senior Business Analyst Product Manager Jobs

Fujifilm Sonosite

Genesys

Toshiba Global Commerce Solutions

Hybrid

Onsite

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Job Title: Summer Analyst, Product, Business Strategy &amp; OperationsDepartment: Business Strategy &amp; OperationsReporting To: Director, Product, Business Strategy &amp; OperationsLocation: North Carolina, Indiana, California (Virtual / Flexible)Role OverviewGenesys Cloud is in growth mode. The Product Business Strategy &amp; Operations team is the analytical and operational backbone of Genesys Product leadership, responsible for shaping growth strategy, driving its execution, and ensuring the insights that reach the C-suite are rigorous, reliable, and actionable.As a Business Strategy &amp; Operations Summer Analyst, you will work at the intersection of analytics, strategy, and executive communication. This role is best viewed as an internal, product-focused strategy seat: you will help frame business questions, analyze performance trends, assess market dynamics, and turn findings into clear recommendations for leaders across Product, Finance, and GTM.Throughout the summer, you will gain exposure to many aspects of the Genesys Cloud business, including product adoption, business health, growth opportunities, and competitive positioning. You will support strategic and operational workstreams by combining strong problem-solving, business judgment, and polished communication.Key Responsibilities<ul><li>Support high-priority strategic and operational analyses for Product leadership, helping break down complex business questions into structured workstreams and actionable recommendations</li><li>Build and maintain Excel-based analyses, models, and business insights that support decision-making across growth, retention, adoption, and business health</li><li>Assist with the development of dashboards, scorecards, KPI tracking, and executive reporting materials</li><li>Conduct product, market, and competitive research across cloud contact center, AI, and adjacent markets to inform strategic planning</li><li>Synthesize findings into executive-ready memos, presentations, and briefing materials for leadership reviews</li></ul>Required Qualifications<ul><li>Current undergraduate rising senior or graduate student (M.S. or MBA) in Business, Economics, Engineering, Statistics, Data Science, Computer Science, or a related field</li><li>Strong proficiency in Excel and PowerPoint is required</li><li>Strong analytical and structured problem-solving skills, with the ability to break down ambiguous business questions into clear frameworks and recommendations</li><li>Exceptional written and verbal communication skills with the ability to convey complex ideas and analyses succinctly to non-technical audiences</li><li>Be a proactive self-starter with the ability to multi-task, work independently, prioritize, and get things done</li><li>Ability to build productive and positive working relationships with co-workers with varying technical and business backgrounds</li><li>Demonstrate intellectual curiosity and a desire to tackle ambiguous and varied projects in support of the Product Strategy &amp; Ops team</li></ul>Preferred Qualifications<ul><li>Experience with SQL for data analysis</li><li>Familiarity with Python or R for analytical work</li><li>Exposure to SaaS business analysis concepts such as cohort analysis, retention analysis, churn analysis, funnel analysis, or usage-based performance tracking</li><li>Experience with Tableau, Snowflake, Zenlytic, or similar analytics and BI tools</li><li>Experience with Cursor or similar AI-assisted productivity / development tools</li><li>Understanding of cloud software, SaaS, or contact center markets through academic or internship experience</li><li>Experience preparing presentations, memos, or dashboards for leadership audiences</li></ul>Compensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  $0.00 - $0.00Benefits:<ul><li style="text-align:left">Medical, Dental, and Vision Insurance. </li><li style="text-align:left">Telehealth coverage</li><li style="text-align:left">Flexible work schedules and work from home opportunities</li><li style="text-align:left">Development and career growth opportunities</li><li style="text-align:left">Open Time Off in addition to 10 paid holidays</li><li style="text-align:left">401(k) matching program</li><li style="text-align:left">Adoption Assistance</li><li style="text-align:left">Fertility treatments</li></ul>Click <a target="_blank" href="https://sway.cloud.microsoft/5WCGvGujnvx4T6JZ?ref&#61;Link">here</a> to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit <a href="http://www.genesys.com/" target="_blank">www.genesys.com</a>.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at <a href="mailto:reasonable.accommodations&#64;genesys.com?subject&#61;Request%20for%20Reasonable%20Accommodation&amp;body&#61;Hello%2C%20%0A%0AI%20would%20like%20to%20request%20a%20reasonable%20accommodation.%20Please%20see%20the%20information%20below%3A%20%0A%20%0AFirst%20Name%20%28Required%29%3A%0A%20%0ALast%20Name%20%28Required%29%3A%0A%20%0AEmail%20Address%20%28Required%29%3A%0A%20%0APhone%2FTTY%20Number%3A%0A%20%0APreferred%20Method%20of%20Contact%3A%20%28Required%29%3A%0A%20%0ACountry%20of%20Residence%3A%20%28Required%29%3A%0A%20%0AIs%20the%20request%20related%20to%20COVID-19%3F%20%28Required%29%3A%0A%20%0AIs%20the%20request%20related%20to%20a%20firmly%20held%20religious%20belief%3F%20%28Required%29%3A%0A%20%0AIs%20your%20reasonable%20accommodation%20request%20time%20sensitive%3F%20%28Required%29%3A%0A%20%0AWhat%20specific%20reasonable%20accommodation%28s%29%20or%20modification%28s%29%20are%20you%20requesting%3F%20%28Required%29%3A%20%20%0A%0AWhat%2C%20if%20any%2C%20job%20functions%20are%20you%20having%20difficulty%20performing%3F%20%E2%80%8B%20%28Required%29%3A%0A%20%0AIf%20you%20are%20requesting%20a%20specific%20reasonable%20accommodation%2C%20how%20will%20that%20accommodation%20assist%20you%3F%20%28Required%29%3A" target="_blank">reasonable.accommodations&#64;genesys.com</a>.You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Summer Analyst, Product, Business Strategy & Operations

Summer Analyst

Undergrad rising senior or graduate student; strong Excel/PowerPoint; analytical, strong communication; self-starter; multitask ability.

Toshiba Global Commerce Solutions is looking for a high-level Principal Technical &nbsp;Business Analyst and Customer Product Owner that will lead complex, enterprise-scale retail technology engagements, partnering closely with clients, product, and engineering teams to translate business objectives into high-quality, scalable solutions. This role serves as a trusted advisor, guiding requirements definition, backlog prioritization, scope management, and delivery execution while advocating for core product capabilities. The position provides leadership across projects, mentors other Business Analysts, and drives best practices within the organization, leveraging deep expertise in retail operations and Point of Sale systems to deliver measurable business value.
Must have 10+ years of experience in the retail industry
&nbsp;
Responsibilities: 
<ul>
<li>Lead large, complex customer engagements, ensuring that business requirements are clear and achievable. Monitor project progress and address any issues that arise, working to ensure that the project delivers value to both the client and Toshiba.&nbsp;</li>
</ul>
<ul>
<li>Analyze client business requirements to&nbsp;determine&nbsp;the best approach to meeting the client's needs (e.g., existing functionality, new feature).&nbsp;</li>
</ul>
<ul>
<li>Advocate for product as&nbsp;appropriate for&nbsp;the given project and guide customers in their decision making.&nbsp;&nbsp;&nbsp;</li>
</ul>
<ul>
<li>Conduct interviews, surveys, and workshops with clients to gather an understanding of&nbsp;the what&nbsp;and why behind their business needs.&nbsp;&nbsp;&nbsp;</li>
</ul>
<ul>
<li>Accountable to define and document project scope using artifacts received from sales and the client, information gathered in the workshops, and your knowledge of core product.&nbsp;&nbsp;Advocate for the use of core product functionality to solve business needs and reduce project scope.&nbsp;</li>
</ul>
<ul>
<li>Analyze and document highly complex requirements and translate client requirements into product requirements including unhappy path and edge cases and ability to discern and include in requirements the impact of the change to other areas of the system.&nbsp;</li>
</ul>
<ul>
<li>Create and&nbsp;maintain&nbsp;requirements&nbsp;documentation that clearly and accurately conveys what is changing and why, with both client and product perspectives.&nbsp;</li>
</ul>
<ul>
<li>Accountable for overseeing and reviewing work performed by BAs on their project(s) ensuring the documented requirements are fit for both the client and product.&nbsp;&nbsp;</li>
</ul>
<ul>
<li>Learn Toshiba systems and become a system SME with extensive retail knowledge.&nbsp;</li>
</ul>
<ul>
<li>Manage a client's Backlog as a lead project BA with an understanding of the Gaps and understands the priority and milestones to which features are needed.&nbsp;</li>
</ul>
<ul>
<li>Build a strong relationship and is seen as a trusted advisor to the client and the project team.&nbsp;</li>
</ul>
<ul>
<li>Research client questions&nbsp;regarding&nbsp;functionality by using test systems, reading&nbsp;documentation&nbsp;or reaching out to SMEs as needed to get required answers.&nbsp;&nbsp;</li>
</ul>
<ul>
<li>Support the development team during the build phase.&nbsp;</li>
</ul>
<ul>
<li>Review and approve test cases and scenarios and help with the execution of testing to ensure that solutions meet business requirements.&nbsp;</li>
</ul>
<ul>
<li>Manage scope by&nbsp;identifying&nbsp;and calling out scope changes and can have scope conversations with the client.&nbsp;</li>
</ul>
<ul>
<li>Leads major process improvement of the BA team through helping to define BA best practices, special&nbsp;projects&nbsp;and mentorship of other Business Analysts.&nbsp;</li>
</ul>
<ul>
<li>Aids in&nbsp;change&nbsp;management of new processes and procedures within the BA or Professional Services Organization.&nbsp;</li>
</ul>
<ul>
<li>Up to 25% travel&nbsp;</li>
</ul>
&nbsp;
Required Qualifications: 
<ul>
<li>12+ years of experience as a Technical Business Analyst supporting enterprise-scale solutions</li>
<li>10+ years of experience in the retail industry</li>
<li>Extensive experience partnering with software development teams in complex, multi-phase delivery environments</li>
<li>Proven expertise in Agile development methodologies</li>
<li>Exceptional analytical, problem-solving, and critical-thinking capabilities</li>
<li>Outstanding written and verbal communication skills, including executive-level stakeholder engagement</li>
<li>Strong leadership, mentorship, and team collaboration skills</li>
<li>Demonstrated experience creating high-quality product and requirements documentation</li>
<li>Self-directed with a strong sense of ownership and accountability</li>
<li>Deep domain expertise in Retail Point of Sale (POS) systems</li>
<li>Fluent in spoken and written English</li>
<li>Proven ability to lead teams and influence outcomes without direct authority</li>
</ul>
&nbsp;
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy. Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following: 
<ul>
<li>Group health coverage (medical, dental, &amp; vision)</li>
<li>Employee Assistance Programs</li>
<li>Pre-tax spending accounts</li>
<li>401(k) plan (with company match)</li>
<li>Company provided life insurance</li>
<li>Pet Insurance</li>
<li>Employee discounts</li>
<li>Generous paid holiday schedule, paid vacation &amp; sick/personal days</li>
</ul>
 EEO: Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email <a href="mailto:benefits@toshibagcs.com">benefits@toshibagcs.com</a> to request an accommodation DIVERSITY, EQUITY &amp; INCLUSION: We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.
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&nbsp;

Principal Technical  Business Analyst and Customer Product Owner

Technical & Business Analyst and Customer Product Owner

12+ years as Technical BA in enterprise-scale solutions; 10+ years in retail; Agile; strong leadership; POS domain; English proficiency; executive stakeholder engagement.

Position Overview:
Fuel the future of biologics manufacturing. As the Product Owner, Manufacturing Execution, you will shape the vision, roadmap, and delivery of production execution across a multi-site biologics drug substance network. You’ll orchestrate Agile delivery with internal and vendor teams, harmonize MES platforms (Syncade and PAS‑X) with DeltaV integration (ISA‑88/95), and ensure compliant, right‑first‑time execution that measurably improves yield, lead time, and productivity. This is a high-impact role at the intersection of digital, operations, quality, and automation—perfect for a product leader who thrives in GxP environments and loves turning complex challenges into scalable, audit‑ready solutions.

Company Overview:
The work we do at FUJIFILM Biotechnologies has never been more important—and we are looking for talented candidates to join us. We are growing our locations, our capabilities, and our teams, and looking for passionate, mission-driven people like you who want to make a real difference in people’s lives. Join FUJIFILM Biotechnologies and help make the next vaccine, cure, or gene therapy in partnership with some of the most innovative biopharma companies across the globe. We are proud to cultivate a culture that will fuel your passion, energy, and drive - what we call Genki.    Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: <a style="color: #000000;" href="https://www.fujifilm.com/us/en/about/region/careers">https://www.fujifilm.com/us/en/about/region/careers</a>

Job Description:
<h2>What you’ll do</h2><ul><li>Own and evolve the product strategy and roadmap for manufacturing execution across all sites in partnership with solution architects and stakeholders.</li><li>Translate business needs into epics/features/user stories with testable acceptance criteria and cGMP controls; maintain a transparent, value‑ranked backlog and manage dependencies across MES, DCS, interfaces, and plant networks.</li><li>Lead Agile ceremonies for multiple scrum teams; define the Definition of Done (functional fit, Part 11/Annex 11, security, performance, data integrity); orchestrate UAT, validation documentation, release cutovers, and hypercare; ensure audit readiness and support inspections.</li><li>Act as the voice of shop‑floor users and site leadership; drive decisions on recipe design, exception handling, review‑by‑exception, equipment states, and maintenance windows to minimize production impact—aligned to reference architectures and standards.</li><li>Direct vendor teams and SOWs; track delivery performance; manage small to moderate product budgets and business cases; quantify value realization against committed outcomes.</li><li>Define, track, and publish KPIs (lead time, yield, RFT, downtime); drive root-cause and prevention; standardize recipes/workflows and expand automated data capture.</li><li>Contribute to network standards for MES recipe design, data models, and integration patterns; ensure cybersecurity and segregation‑of‑duties controls with Automation/IT.</li><li>And other duties as assigned.</li></ul><h2>Minimum qualifications (must-have)</h2><ul><li>12+ years of experience in biopharma manufacturing or industrial technology, with 3+ years as a Product Owner/Manager or Business Analyst delivering GxP shop-floor systems.</li><li>Deep understanding of biologics DS operations (seed train, bioreactors, harvest/clarification, chromatography, UF/DF, buffer/media prep, CIP/SIP) and equipment readiness/maintenance on the shop floor.</li><li>Demonstrated leadership of multi‑site MES/eBR initiatives (Syncade and/or PAS‑X) integrated with DeltaV; working knowledge of ISA‑88/95 and recipe orchestration.</li><li>Agile delivery across multiple scrum teams and vendors; proficiency with Jira/Azure DevOps; excellent prioritization and stakeholder communication.</li><li>Hands-on experience with MES/eBR in regulated environments—preferably Syncade and/or PAS X—and integration with DeltaV DCS; working knowledge of ISA 88/95.</li><li>Any combination of education and experience, which would provide an equivalent background to deliver against role expectations.</li></ul><h2>Preferred qualifications</h2><ul><li>Proven experience harmonizing multi‑platform MES estates and establishing network standards; exposure to e‑logbooks/downtime tracking; familiarity with site automation standards, OT networks, and cybersecurity constraints.</li></ul><h2>Why you’ll love it here</h2><ul><li>Shape network-wide digital manufacturing capabilities with clear outcomes in yield, RFT, and cycle time.</li><li>Lead meaningful change in a mission-driven, compliant environment where quality and innovation go hand in hand.</li><li>Collaborate with world-class operations, quality, automation, and IT teams across sites and partners.</li></ul>Ready to make a measurable impact at scale? Apply now and help us deliver right‑first‑time, every time.

EEO Information:
Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information:
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (fdbglobaltalent@fujifilm.com).

Principal Product Owner, Manufacturing Execution

12+ years in biopharma manufacturing or industrial tech; 3+ years as Product Owner/Manager or Business Analyst; strong knowledge of MES/Synchronization with DeltaV; Agile leadership; experience with regulated GxP environments.

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Senior Business Analyst Product Manager Jobs in Gibsonville, NC, US

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