Explore 2 technical program manager reliability engineering jobs from 2 hiring companies in Ohio, United States. Filter by remote, salary, experience, and company, then open any listing to apply.

technical-program-manager-reliability-engineering

Technical Program Manager Reliability Engineering

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Technical Program Manager Reliability Engineering Jobs

Filevine

Shell Recharge Solutions

Remote

<div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;text-align:justify;background:white;' id="isPasted">&nbsp;Technical Program Manager&nbsp;<a href="http://www.shellrecharge.com/en-us/solutions" target="_blank">Shell Recharge Solutions&nbsp;</a>is a leader in delivering the new electric mobility future through innovative software, infrastructure, and professional services that empower utilities, cities, fleets, transit agencies, and automakers to deploy EV charging infrastructure at scale. Our technology is connecting EV infrastructure solutions with public and private charging needs in a safer, cleaner, and smarter way. Headquartered in Offshore India the company&rsquo;s global footprint spans across three continents with deployments in 13 different countries.&nbsp;At Shell Recharge Solutions, we are looking for candidates who want to be a part of something bigger than themselves &ndash; passionate, purpose-driven individuals who believe having a career means making a meaningful impact on our business and the world. We believe in creating and doing &lsquo;the right thing&rsquo; through responsible and sustainable EV deployment. We are looking for the innovative, driven to find a solution in a complex and dynamically evolving marketplace and look at &ldquo;no&rdquo; as just a challenge to find the next &ldquo;yes&rdquo;.&nbsp;Shell Recharge Solutions is seeking a Technical Program Manager!&nbsp;Shell Recharge Solutions is looking for a Technical Program Manager to lead our Run and Maintain (R&amp;M) portfolio, overseeing the stability and performance of our production platforms including the Charge Point Management System (CPMS), Mobile App, and MSP integrations. You will drive global coordination across Engineering, QA, SRE, DevOps, Support, and Product teams to ensure that issues are resolved quickly, incidents are prevented, and performance improves with each release.You&rsquo;ll play a key role in operational strategy, change management, and the measurement of production success using DevOps and DORA metrics like MTTR, change failure rate, and deployment frequency.&nbsp;&nbsp;What you&rsquo;ll do: <ul style="margin-bottom:0in;margin-top:0in;" type="disc"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;line-height:normal;'>Lead R&amp;M program execution across all regions and systems, coordinating sprint cycles focused on defect resolution and production stability</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;line-height:normal;'>Define, track, and drive improvement across DevOps metrics: Deployment Frequency, Lead Time, Change Failure Rate, and Mean Time to Recovery</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;line-height:normal;'>Serve as a primary escalation point for production issues and align stakeholders on incident response and resolution planning</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;line-height:normal;'>Oversee change management workflows, ensuring deployments are assessed for risk and readiness</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;line-height:normal;'>Build and maintain dashboards and reporting tools to provide visibility into system health, regression quality, and delivery velocity</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;line-height:normal;'>Drive operational excellence through process improvements, retrospectives, and proactive issue prevention</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;line-height:normal;'>Partner with Engineering leadership to assess technical debt, prioritize fixes, and balance maintenance with new feature delivery</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;line-height:normal;'>Coach and mentor other program managers supporting production operations</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;line-height:normal;'>Represent the R&amp;M function in cross-organizational planning and quarterly release readiness forums</li></ul>&nbsp;&nbsp;What We&rsquo;re Looking For:&nbsp;Basic Qualifications<ul style="margin-bottom:0in;margin-top:0in;" type="disc"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;line-height:normal;'>8+ years of experience in program or technical project management, with at least 3 in a production environment</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;line-height:normal;'>Proven track record of managing large-scale operations, reliability, or sustaining engineering programs</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;line-height:normal;'>Strong understanding of Agile delivery and production-readiness best practices</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;line-height:normal;'>Excellent communication, collaboration, and leadership skills, especially in high-pressure situations</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;line-height:normal;'>Bachelor&rsquo;s or Master&rsquo;s in Computer Science, Engineering, or a related discipline</li></ul>&nbsp;Preferred Qualifications<ul style="margin-bottom:0in;margin-top:0in;" type="disc"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;text-align:justify;'>Experience with EV charging platforms (CPMS, OCPP), mobile/backend app ecosystems, or other distributed systems</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;text-align:justify;'>Familiarity with incident management platforms, observability tooling, and CI/CD pipelines</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;text-align:justify;'>Experience operationalizing DORA metrics or ITIL-based change management practices</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;text-align:justify;'>Comfortable leading in a global, matrixed environment with stakeholders across time zones</li></ul>&nbsp;What We Offer:&nbsp;<ul style="margin-bottom:0in;margin-top:0in;" type="disc"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:#414141;text-align:justify;line-height:normal;background: white;vertical-align:baseline;'>A work environment that allows you to work with and learn from some of the best and brightest in this emerging industry&nbsp;</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:#414141;text-align:justify;line-height:normal;background: white;vertical-align:baseline;'>The ability to make a difference in a world that needs our technology to help reduce carbon emissions and enable a more sustainable energy future through the use of electric vehicle charging software, services and infrastructure&nbsp;</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:#414141;text-align:justify;line-height:normal;background: white;vertical-align:baseline;'>The freedom to learn, suggest, and implement innovative new ideas applied to our systems, processes, programs and technologies&nbsp;</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:#414141;text-align:justify;line-height:normal;background: white;vertical-align:baseline;'>Daily ownership of your role in a challenging, high-growth environment. &nbsp; &nbsp; &nbsp; &nbsp;</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:#414141;text-align:justify;line-height:normal;background: white;vertical-align:baseline;'>A casual work environment and culture that support work life &lsquo;fit&rsquo;, enabling you to fit life into your work and work into your life, i.e. flexible scheduling, virtualization options, and a generous holiday package&nbsp;</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:#414141;text-align:justify;line-height:normal;background: white;vertical-align:baseline;'>Competitive pay and benefits programs designed to enable you to thrive inside and outside of work</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:#414141;text-align:justify;line-height:normal;background: white;vertical-align:baseline;'>Participation in Shell Recharge Solutions&rsquo; performance and rewards bonus program&nbsp;</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:#414141;text-align:justify;line-height:normal;background: white;vertical-align:baseline;'>Health benefits for employees&nbsp;</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:#414141;text-align:justify;line-height:normal;background: white;vertical-align:baseline;'>Innovative Paid Time Off Program</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:#414141;text-align:justify;line-height:normal;background: white;vertical-align:baseline;'>9/80 Flex Work schedule</li></ul>&nbsp;&nbsp;&nbsp;&nbsp;<p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;text-align:justify;line-height:normal;background:white;vertical-align:baseline;'>&nbsp;&nbsp;&nbsp;</div>

Technical Program Manager

8+ years in program or technical project management; production reliability or sustaining engineering experience; strong Agile, leadership, and communication skills; Bachelor's or Master's in CS/Engineering.

<div>Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.</div><div> </div><div>Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.</div><div> </div><div>
<h3>About the job</h3>
Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We're also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.
<h3>Our Mission</h3>
Filevine is building the seamless intersection between legal and business by creating a world-class platform to help professionals scale.
<h3>The Role</h3>
As the SRE &amp; Reliability Sr Product Manager, you will own the strategy, execution, and continuous improvement of Filevine's site reliability and platform resilience. You will directly manage the prioritization for the teams responsible for keeping Filevine fast, stable, and available—including DevOps, the On-Call team (SREs), Database Reliability Engineering (DBRE). Your primary focus will be driving measurable improvements in uptime, incident prevention, and release confidence across the platform. This role requires a strong technical foundation (ideally with a software engineering background) and the ability to translate complex reliability data into clear strategy for leadership and cross-functional partners.
</div> Primary Duties and Responsibilities <div>

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Strategy &amp; Team Leadership: Directly manage and align the prioritization of DevOps, SRE, and DBRE infrastructure teams under a unified reliability strategy. Set team objectives, drive execution, and ensure resources are focused on the highest-impact business and reliability investments. 
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Platform Reliability &amp; Incident Prevention: Conduct ongoing risk assessments of Filevine's platform to identify and prioritize areas of greatest fragility and business focus. Use data from incident history, usage analytics, monitoring systems, and customer feedback to drive proactive hardening efforts and reduce unplanned downtime. 
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Reliability Metrics &amp; Reporting: Define and track key reliability indicators (uptime/availability, mean time to detect, mean time to resolve, incident frequency). Own the reporting apparatus that makes platform health visible and actionable for leadership and product teams. 
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Status Page &amp; Incident Communication: Manage the process for updating the status page (status.filevine.com) during reliability events. Define clear criteria for posting incidents according to established communication protocols, and ensure customers and internal stakeholders receive timely, accurate updates. 
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Cross-Functional Alignment: Serve as the bridge between SRE, Product, Engineering, and customer-facing teams (Support, Sales, Partners) to ensure reliability priorities reflect real customer and business impact. Translate reliability trends and infrastructure health into actionable insights for non-technical stakeholders. 
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Infrastructure &amp; Tooling: Evaluate, implement, and manage the reliability and observability tech stack. Drive decisions on monitoring, alerting, test environments, and infrastructure tooling to ensure the platform scales reliably. 
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Team Enablement &amp; Culture: Establish reliability standards, runbooks, and operational patterns that empower engineering teams to contribute to platform resilience. Build documentation and training to make reliability ownership a shared responsibility across the organization.</div> Knowledge and Skills <div>
<h3>&nbsp;</h3>

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5+ years of experience in SRE, DevOps, platform engineering, or reliability-focused product/program management in SaaS. 
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Software Engineering Background: Prior hands-on experience as a software engineer or in a deeply technical role. Comfortable reading code, reviewing architecture decisions, and engaging in technical design discussions with engineering teams. 
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SRE &amp; Infrastructure Expertise: Strong understanding of site reliability principles, cloud infrastructure, database reliability, container orchestration, and modern DevOps practices. Experience managing or closely partnering with SRE and DevOps teams. 
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Risk Assessment &amp; Data Proficiency: Strong analytical skills with the ability to use data sources (monitoring platforms, Pendo, Domo, Salesforce, incident logs) to prioritize reliability efforts by business impact. 
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Communication Mastery: Ability to translate complex reliability and infrastructure data into clear narratives for leadership, product managers, and customer-facing teams. Experience leading incident reviews and high-visibility operational meetings is essential. 
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SDLC &amp; Release Lifecycle Knowledge: Deep understanding of software development lifecycles, release protocols, and incident response processes. 
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Problem Solving: Ability to identify the highest-leverage reliability investments and implement processes that improve platform stability without slowing engineering velocity.</div> Education <div>
<h3>&nbsp;</h3>

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B.S. or M.S. in computer science, software engineering, or a related technical field; comparable certifications. 
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Or equivalent direct work experience, with a demonstrated track record in software engineering and/or site reliability engineering.
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</div> <div>Compensation Information: $150,000 - $175,000 The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.</div>
<div>&nbsp;</div>
<div>Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at <a aria-haspopup="menu" rel="noopener noreferrer" href="mailto:legal@filevine.com">legal@filevine.com</a></div><div> </div><div>Cool Company Benefits:</div><div>- A dynamic, rapidly growing company, focused on helping organizations thrive&nbsp;</div><div>- Medical, Dental, &amp; Vision Insurance (for full-time employees)</div><div>- Competitive &amp; Fair Pay</div><div>- Maternity &amp; paternity leave (for full-time employees)</div><div>- Short &amp; long-term disability</div><div>- Opportunity to learn from a dedicated leadership team</div><div>- Top-of-the-line company swag</div><div> </div><div>Privacy Policy Notice</div><div>Filevine will handle your personal information according to what’s outlined in our&nbsp;<a href="https://www.filevine.com/privacy-policy/">Privacy Policy</a>.</div><div> </div><div>Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "<a href="http://filevine.com/">filevine.com</a>". Other addresses reaching out are not affiliated with Filevine and should not be responded to. </div>

Sr Technical Product Manager

Technical Product Manager

5+ years in SRE/DevOps/platform engineering or reliability-focused product/program management; software engineering background; data-driven decision making; strong communication; BS/MS in CS or related field.

Technical Program Manager Reliability Engineering Jobs in Ohio, United States | HiringCafe: every job on earth

Technical Program Manager Reliability Engineering Jobs in Ohio, United States

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